Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,354)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

July 3, 2023

New to the app and Its rare I say this - The best customer service ever! Paul volunteered suggestions and just rocked. Excited to try this app but so far its a winner already because of the customer service.

lashx.pro
United States
About 3 hours using the app
Rivo replied July 6, 2023

So glad to hear you're enjoying our app! 🎉 We're happy to have you onboard. Our team is here to make your experience amazing. If you need anything, just reach out. We're here to help! 🙌
- Lea & Rivo Team

December 14, 2021

helpful!!!!!!!!!!!!!!!! i recommend it to all of you guys.
why is it have a minimum characters?
ohhhhhh great app

Tirrinia Store
United States
About 3 hours using the app
Rivo replied December 14, 2021

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🙂 Best regards, Kevin

December 23, 2022

Fantastic suite of Shopify apps. Lots of features - even on the free plans. We've had nothing but great experiences working with Abby, Jel and James. They're always ready and willing to help. They're quick to respond. And they're super nice. An obviously amazing company culture.

Better Coffee Club
United States
About 3 hours using the app
Rivo replied December 25, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

February 23, 2024

Mica was awesome! Answered all my questions, handled my requests and even offered suggestions I didn't know were available.

The Wikid Wik
United States
About 2 hours using the app
Rivo replied February 26, 2024

So glad our support team was awesome and went above and beyond for you! We're here to ensure you get the best experience. Thanks for sharing! 😊
- Kevin & Rivo Team

March 19, 2023

Incredible service from Paul and strong app functions. Settings are easy to understand and use and Paul helped me with many details, really helpful. Will try more Rivo apps soon

Lanting Curtains
Canada
About 3 hours using the app
Rivo replied March 19, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin

July 6, 2022

Fantastic customer service! Super easy to download and integrate into the store. Can't wait to see how our customers like their new rewards program.

Rooted Swim
United States
About 3 hours using the app
Rivo replied July 6, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love our app and customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

December 24, 2021

Abbi was great to work with very friendly and easy to work this company deserves 5 stars the best in the business

Kalmes Foods
United States
About 3 hours using the app
Rivo replied December 24, 2021

Awesome! This review made our day! 🤩 We are so glad you are satisfied with our customer service! Thank you so much for the kind words, and we are here anytime you need us. Much appreciated, Kevin

August 25, 2022

Have just installed and so far super easy, super fast to load. Abbie was fantastic when I had a question in the live chat, again super fast, lots of extra info I didn't think and really easy to work with. In a time when real time support is getting harder and harder to get, I am very happy with ease of use of this app and getting support if/when needed :)

Leader Equine
Australia
About 3 hours using the app
Rivo replied August 25, 2022

You are awesome! Thanks so much for installing our app, and we appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

March 20, 2024

Mica helped me out tremendously even with an issue that was not related to the Rivo application. Five stars all around!

PNW-Candles-&-Crafts
United States
About 1 hour using the app
Rivo replied March 25, 2024

Awesome! Going above and beyond for you is what we love to do. Thanks for the five stars! If you need us, we're always here.
- Kevin & Rivo Team

October 7, 2022

Abbie was very patient and very helpful to me as I set up my app. She was very pleasant and easy to work with. She never rushed me or made me feel like I needed to hurry. Even when I was gone for several minutes she right there when I came back to her.

Karla Mingo Home LLC
United States
About 3 hours using the app
Rivo replied October 10, 2022

It's music to our ears that you are happy with our customer service! Thanks so much for the 5-stars and kind words. 😊 Much appreciated, Kevin