Reviews (2,291)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

June 16, 2024

Thank you for your help Arianne! Great App!

NIKOMA
Poland
About 1 month using the app
Rivo replied June 18, 2024

Thank you so much! We're thrilled you love our app! Your feedback means a lot to us. Enjoy using it!
- Kevin & Rivo Team

October 15, 2024

very helpful

Intentionally Linked Jewelry
United States
About 24 hours using the app
Rivo replied October 17, 2024

Thanks so much for your kind words! We're happy to hear you found it helpful. Let us know if you ever need anything else!
- Kevin & Rivo Team

May 21, 2024

Works great and awesome customer service!

Courtside Collectibles
United States
About 3 years using the app
Rivo replied May 23, 2024

Awesome! We're thrilled you're enjoying the app and our service. Thanks for the support! 😊👍
- Kevin & Rivo Team

July 1, 2024

Great experience with the app and the app support!

New Infiniti
Hong Kong SAR
14 days using the app
Rivo replied July 2, 2024

Thanks for the shout-out! We're delighted you had a great experience with our app and support team. Cheers from all of us at Rivo!
- Kevin & Rivo Team

October 21, 2024

Thia app is very good and thier service is also very good

My Store
India
About 1 hour using the app
Rivo replied October 23, 2024

So glad you're enjoying the app and our service! Thanks for the great feedback. We're here whenever you need us! 🌟
- Kevin & Rivo Team

July 29, 2024

Nice app

LIBERTYZENO
United States
7 days using the app
Rivo replied July 30, 2024

Thanks for the feedback! We're glad you like the app. 😊
- Kevin & Rivo Team

June 26, 2024

great customer support

based collective
Australia
4 months using the app
Rivo replied June 27, 2024

Thank you! We're thrilled you had a great experience with our customer support. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team

August 15, 2024

Easy Set up

Friday Atelier
Germany
About 9 hours using the app
Rivo replied August 19, 2024

Thanks for your review! We're thrilled to hear setup was a breeze for you. 😊
- Kevin & Rivo Team

September 12, 2024

Great as usual

LOCKDEALZ
United Kingdom
17 days using the app
Rivo replied September 13, 2024

Thanks for the feedback! We're glad to keep providing great service. 😊
- Kevin & Rivo Team

March 29, 2024

My brand is still in start up phase, so as you could assume, we add different apps here and there just to test the " is it worth it? will it make an extra buck?" type method. Rivo was one of those apps we have seen before but didnt expect much out of it HONESTLY. However, we hit that point where my brand is growing immensely and i went to just customize the rivo app today and it really works, like i did not expect the amount of sales attributed and accounts created in the first 30 days alone!

aside from that, Jel has helped us on the customer support side and she was attentive quick and helped us with absolute ease.

So is it worth it, really? Yes, no bluff or fluff, this app actually works for us and i dont leave reviews on apps unless im actually impressed.

Boredom Kills
United States
About 1 year using the app
Rivo replied April 1, 2024

Wow, thanks for such an honest and detailed review! Thrilled Rivo exceeded your expectations and truly made an impact. Your success is what we aim for. 😊
- Kevin & Rivo Team