Reviews (2,352)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

December 22, 2022

Abbie was great. She assisted me with all my needs. This App is perfect for my Brand..!!!
Thanks Abbie

KemetDekor Online
United States
26 minutes using the app
Rivo replied December 23, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

March 6, 2023

So far so good, support was quick and helpful. Decided to use Rivo instead of the other highly rated ones. As it is a better interface, and more features

BRUNO Malaysia
Malaysia
26 minutes using the app
Rivo replied March 6, 2023

Your support means everything to us, and we're grateful that you've chosen our app for your business. Thanks so much for the positive feedback and 5-stars! 🌟
Best wishes, Kevin

August 3, 2021

Super easy to set up! I just installed it so I can't comment on how it has helped my sales though but I think it will be good!

By The River Designs
United States
26 minutes using the app
Rivo replied August 4, 2021

Thank you so much for the 5-Star review! We are so excited to be part of your business growth and success! 🙌 If you need anything at all, just let us know. All the best, Kevin

January 7, 2022

I just installed this app and I was impressed with the support I was getting. It was a top-notch support. He was along with me every step of the way to make sure that I was set up the best way possible even when I only signed up for free version. Thank you so much.

www.BuySpecial.Gifts
United States
25 minutes using the app
Rivo replied January 7, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin

January 21, 2022

Very good customer service :D, They are very fast to respond and help you fis any issue or any questions we had, Thanks and keep up the good work

Critter Care Bros
Canada
25 minutes using the app
Rivo replied January 21, 2022

Your kind words and positive feedback mean the world to us. Thank you so much, and we are here for you anytime! 🌟 Best wishes, Kevin

May 13, 2021

great app! simple and to the point - used it to implement a loyalty program for my customers - Thank you

Estil Home
Australia
24 minutes using the app
Rivo replied May 14, 2021

Thanks so much for the 5-star review and positive feedback! 🙌 Much appreciated, Katherine

July 4, 2022

This is by far the best and easiest to use loyalty program app, as it has everything that you need to create the best program that suits your online store. Also their customer support is top notch! They reply instantly.

IQSounds
United States
23 minutes using the app
Rivo replied July 4, 2022

This review made our day! ✨ Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

October 22, 2023

Very helpful and quick support

Stitching Jules Design
United States
20 minutes using the app
Rivo replied October 25, 2023

Thanks so much for your kind words! We're always here to help out. Your feedback brightens our day!
- Lea & Rivo Team

May 18, 2021

❤️ So far...so nice! I love this app. Is the best way to keep your customers happy and the same time to bring you back more sales. Thank you so much giving live to my store!

Regeneration Zone
United States
19 minutes using the app
Rivo replied May 19, 2021

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Kevin

July 27, 2021

So far so good James was verify helpful and quick to answer all of my questions I had on how to remove branding and he also enable my account for me. Thanks for all your help

Kisst Boutique
United States
18 minutes using the app
Rivo replied July 27, 2021

Thanks so much for the 5-stars! If there's anything else we can do, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin