Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

June 27, 2023

I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!

Sweet Southern Gals
United States
16 minutes using the app
Rivo replied June 29, 2023

Thanks for sharing your experience. It's awesome to hear that our customer support was super helpful and made your site more professional. We hope our app helps your business just as much! 🎉 - Lea, Rivo Support Manager

September 10, 2021

awesome app so far. Can't wait to see the results also amazing response time from support. Thanks for all your help.

Prontoshop
Canada
15 minutes using the app
Rivo replied September 10, 2021

Thanks so much for the 5-Star review! 🌟 Please let us know if there's anything else we can be of help with. Cheers, Kevin

July 4, 2021

I've just started uploading the app and i'm not computer whiz, but so far so good. Love the tutorial and Stu walk you through it really well. I can't to use this in action on the website. Thank you Stu.

Shop Griff Retail
New Zealand
13 minutes using the app
Rivo replied July 5, 2021

We are so excited that you love our app! Thank you so much for the positive feedback and 5-stars! 🙌 If you have any questions or if we can help along the way, please let us know. We are always happy to help out in any way we can. All the best, Kevin

June 30, 2021

Just downloaded the app, so far so GREAT!! I think it will do the trick, hoping that it will help boost sales!!

La Catrina Coffee
United States
11 minutes using the app
Rivo replied June 30, 2021

Our number goal is to provide apps that not only skyrocket your sales but also an asset that will continue to contribute to your business's success and goals. 🚀 Thanks so much for choosing our app and for the 5-stars! Best wishes, Kevin

October 26, 2022

I loved the Rivo review app so much, I decided to install this as well. All the help that Abbie from Rivo Support provided was a big part in this decision. You folks are doing an amazing job. I'm very happy.

letsboop
South Africa
10 minutes using the app
Rivo replied October 26, 2022

This review made our day, and we're so excited that you love our app! 🤩 Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

February 26, 2021

Just what I wanted from a loyalty app and with great styling options! I'm very happy with it so far, especially since it's free!

Hemmavid
Sweden
9 minutes using the app
Rivo replied February 26, 2021

Wonderful! 🎉 Thank you so much for sharing your positive review with us and the Shopify community! Cheers, Katherine

August 5, 2021

They're great! The customer service is quick and helpful, and I feel like they give you a ton of bang for your buck.

The JMK
United States
Rivo replied August 5, 2021

Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If there's anything else we can do, please feel free to reach out at any time. Much appreciated, Kevin

October 25, 2024

Beauty Supply 123 Outlet
United States
Over 2 years using the app
November 13, 2024

ViveLab
United States
22 days using the app
September 4, 2024

Zappie
Netherlands
2 months using the app