Reviews (2,291)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

October 12, 2022

don't use this app. When I delete it, there's still a pop up on my website. I have to reinstall the app and ask them to delete the pop up. Horrible

Fete
Hong Kong SAR
About 2 hours using the app
Rivo replied October 12, 2022

Hi Yuan!

This is Lea from Rivo.

Firstly, I'd like to apologize for your experience with the app. It looks like you recently installed the app, and I can see you've reached out, and were able to get in touch with our chat representative but went idle. I'm pleased to inform you that the prompts are no longer appearing in your store. So sorry again for the hiccup here. Uninstalling the app usually takes a while to remove leftover settings and codes within the your theme.

We've sent you an email to reach out and get to the bottom of this problem for you.

Please feel free to contact me back anytime: lea@rivo.io

Cheers,
Lea

January 9, 2022

Great app, easy and intuitive. Needs integration with the POS/ability to change member/customer status but this is a really useful tool.

CityLine Hydro
United States
About 1 hour using the app
September 4, 2021

I just attached this app. The person assisting me was very helpful. I am expecting this app to bring me real loyal customers , so here goes.

JKFstylez
United States
About 1 hour using the app
Rivo replied September 7, 2021

Thank you so much for the review! 😊 Wondering what we could do to make your experience a 5 star one? Please feel free to send any feedback to support@boosterapps.com. Much appreciated, Kevin

April 26, 2021

bien mais site un peu lent bien mais site un peu lent bien mais site un peu lent bien mais site un peu lent

Le Domaine De Dahlia
France
43 minutes using the app
August 5, 2021

They're great! The customer service is quick and helpful, and I feel like they give you a ton of bang for your buck.

The JMK
United States
Rivo replied August 5, 2021

Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If there's anything else we can do, please feel free to reach out at any time. Much appreciated, Kevin

August 23, 2024

Beachables
United States
4 months using the app
August 3, 2024

Beauty N Scents LLC
United States
6 months using the app
August 16, 2024

Ovelli Studios
United States
2 months using the app
August 6, 2024

Marah Natural
Canada
2 months using the app
October 15, 2024

My Store
Australia
9 days using the app