Rivo Loyalty Rewards Referrals
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,354)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Great customer service.
Thank you for the compliment! We strive to provide excellent service to all our customers. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team
I was fortunate to have Abbie assist me setting up a loyalty and referral program and can't say enough here about the fantastic service I received. The cost of the app can't be beat for what you get. While the free app has everything I need to get started, I opted for the Scale plan with a fully customized landing page and more enhanced options. This plan is still WAY less expensive than the majority of loyalty programs. Plus it is extremely straightforward and easy to use and understand (both from a customer perspective and a user perspective). The landing page was beautifully developed according to my established theme in just a short time. All my questions were answered and I was supported every step of the way. Too bad I can't leave more stars but I can't recommend this app enough.
Thrilled to hear about your positive experience! Thanks for choosing our Scale plan. We're always here to support your growth and make sure you have everything you need. Thanks for the fantastic review!
- Kevin & Rivo Team
Great customer support! Immediately after installing rivo I started chatting with Jel, who helped me setting everything up and also provided some on-top-support. Love the first impression of that tool and really look forward working with rivo. Thanks, Jel!
Thanks for the kind words! We’re thrilled you had a great start with Rivo and that our support team could help. We’re excited to have you on board and look forward to your journey with us!
- Kevin & Rivo Team
The app is great but the customer service is UNBELIEVABLE. They will walk you through any issues you have, step by step and stay with you until its fixed.
Thank you for your kind words! We're delighted you're happy with our app and customer service. We're here to help anytime you need us!
- Kevin & Rivo Team
Works great and awesome customer service!
Awesome! We're thrilled you're enjoying the app and our service. Thanks for the support! 😊👍
- Kevin & Rivo Team
The customer service is super nice (Arianne) was who I had she was amazing with helping me figure out all my questions and gave me step by step so I knew how even if she did it for me. They are quick to respond and very informative on there site. Look forward to working with them again!
Thanks for the awesome review! We're glad we could help and make things clear for you. Can't wait to work with you again!
- Kevin & Rivo Team
Thank you for your help Arianne! Great App!
Thank you so much! We're thrilled you love our app! Your feedback means a lot to us. Enjoy using it!
- Kevin & Rivo Team
Just installed so it's too soon to really know how effective the app is but the support has been amazing with helping me set up the customer points.
Thank you for your feedback! We're here to help as you get started. Feel free to reach out if you have any questions along the way!
- Kevin & Rivo Team
Great and bryan was so friendly and helpful
So glad to hear our support team was helpful and friendly! Thanks for the great review!
- Kevin & Rivo Team
Just started using Rivo, everything is okay. Customer service is superb. Thanks Jel !!!
Glad to hear you're enjoying Rivo and our customer service! Thanks for choosing us, and we're here whenever you need help! 😊
- Kevin & Rivo Team