Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,354)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

Edited August 12, 2024

I have had a great experience with the Rivo Loyalty & Referrals app. I had the pleasure of working with Arianne through chat and she was very helpful! Thank you, Arianne!

Summer Vine
United States
About 2 months using the app
Rivo replied June 7, 2024

Thank you! So glad you found our chat helpful and understanding. We're always here for you! 😊
- Kevin & Rivo Team

May 23, 2024

We've been using Rivo for about 6 months and have had an amazing experience so far. Their customer service is top tier – fast, efficient, and extremely helpful. Jel was incredibly kind and went above and beyond to upgrade our account with features outside of our paid plan to help us get the best use out of the app. Would definitely recommend!

liquidblackjack
United States
8 months using the app
Rivo replied May 27, 2024

Thanks a bunch for sharing your experience! Glad to hear our customer service and upgrades have made your Rivo journey awesome. Cheers to more productive days ahead!
- Kevin & Rivo Team

June 22, 2024

Jel was very informative and willing to help.

Nova Jewelry
United States
3 days using the app
Rivo replied June 24, 2024

Thank you for your feedback! We're glad to hear we could assist you. Let us know if there's anything else we can do for you!
- Kevin & Rivo Team

May 25, 2024

I am mainly writing to thank (Jel) for they excellent support through the online chat. They did what I asked them and went beyond that by giving me tips on how to improve my store. I am still new to all this so all the help will be very much appreciated. Thanks (Jel) for being such a professional customer support rep. The app is good also.

Ikigai Forge
United States
4 months using the app
Rivo replied May 27, 2024

Delighted to hear you found our support helpful! We're here to assist and share insights. Wishing you success with your store journey!
- Kevin & Rivo Team

June 26, 2024

Incredible app! Super easy to use and super quick to set up. Also I needed help from support and they were brilliant to respond. Very happy with the service.

unwontedapparel
United Kingdom
1 day using the app
Rivo replied July 1, 2024

Thank you for the incredible review! We're thrilled to hear you find our app easy to use and our support team helpful. Your satisfaction means a lot to us!
- Kevin & Rivo Team

June 25, 2024

Just tried out the app. They have a very helpful team. Special thanks to Abbie, who helped us in getting the new app going and useful tips for improving our website. After some research and trying different apps, this app is the best choice for a startup. It offers the best value for the package and has a great support team.

SusanSilk
United States
About 24 hours using the app
Rivo replied June 27, 2024

Thanks for the great review! We're thrilled to hear our app and team have been so helpful for your startup. Here's to your continued success!
- Kevin & Rivo Team

July 10, 2024

Great app. Paul and the customer service team are great.

HEALR
Australia
About 3 hours using the app
Rivo replied July 11, 2024

Thanks for the love! We're thrilled to hear you're enjoying the app and our customer service. Your support means a lot to us! 😊
- Kevin & Rivo Team

July 21, 2024

Best service in a while Arianne needs a pay rise so kind and friendly and got everything sorted on my account thank you

The Smellies
United Kingdom
28 minutes using the app
Rivo replied July 23, 2024

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your feedback means the world to our support team!
- Kevin & Rivo Team

June 28, 2024

This IS the app! We've searched high and low and THIS one has it all!
Easy to setup & integrate. Very user friendly interface! 10 outta 10 highly recommend. Very helpful & kind support. Jel was so helpful that it made me speechless. This app developer wants everyone to WIN! This feels like the magic all small businesses need! Thank you Rivo!

Bubble Bistro
United States
About 10 hours using the app
Rivo replied July 1, 2024

Wow, thanks for the glowing review! We're overjoyed to hear how much our app and support have helped. Your success is our goal. Thanks for choosing us!
- Kevin & Rivo Team

May 19, 2024

100% Recomendable!! El Servicio al cliente es super bueno y la app funciona muy bien y sus funciones son de bastante ayuda

Cactus Athletic
Canada
3 months using the app
Rivo replied May 21, 2024

¡Gracias por la brillante reseña! Estamos encantados de que haya encontrado útil nuestra aplicación y haya disfrutado de nuestro servicio de atención al cliente. ¡Así, mantener el buen trabajo!
- Equipo Kevin y Rivo