Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,357)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

January 23, 2022

Love everything about this app! So easy to use & so convenient for my store. Definitely recommend it

VIVLUX COSMETICS
United States
Almost 3 years using the app
Rivo replied January 24, 2022

Your review made our day! ✨ Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

January 4, 2022

seems to work well, using the free version. support is really helpful, and all is good. It runs well and def worth a try

Cotswold Jewellery
United Kingdom
Almost 3 years using the app
Rivo replied January 4, 2022

We're so excited that you are enjoying our services! 🤩 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

Edited September 10, 2021

Really easy to setup and love that they have a free plan. Chatting with customer support was easy and quick too!

Peachy Eyewear
United States
Almost 3 years using the app
Rivo replied September 10, 2021

Thank you so much for the review! 🙌 If there's anything else we can do please feel free to reach out at any time. Cheers, Kevin

February 11, 2024

Great customer service. Mica answered all my questions efficiently. I got extra tips on how to manage my account.

Farmhouse Charm Candles Inc.
Canada
About 2 years using the app
Rivo replied February 12, 2024

Thrilled to provide great service and helpful tips for managing your account! 😊 Thanks for the positive feedback. We're always here to answer your questions!
- Kevin & Rivo Team

May 10, 2021

Very easy to use! Video is helpful, but so simple you don't even need it! I am excited to start offering my rewards program!

Morris House Boutique
United States
Almost 3 years using the app
Rivo replied May 11, 2021

Thank you so much for the positive review and feedback! 🌟If you have any questions or if we can help along the way, please feel free to reach out to us anytime. All the best, Kevin

June 16, 2022

Really couldn't be easier to use. We have had this rewards program on our site for over a year and have tons of rewards customers signed up. Also, thanks for your help with removing the branding, Ryan!

musthaveskirts
United States
Almost 3 years using the app
Rivo replied June 16, 2022

We're so thankful for customers like you and are super excited that our app has provided excellent results for your store! Your positive feedback is very much appreciated. 🙌 Cheers, Ryan

October 11, 2021

Just getting going with the app but seems to be great so far. Arianne from customer support is awesome!

Constance + Claire
Canada
Almost 3 years using the app
Rivo replied October 11, 2021

Thank you so much for the 5-star review! 🙂 We're so excited that you are happy with our customer service. If there's anything else we can do, please let us know anytime. We're here to help! Much appreciated, Kevin

August 28, 2023

Paul was very helpful and patient. I have made a mistake editing my rewards program when I first set it up and he helped me find the issue. Problem solved. Thanks!

PetProductDelivery.com
United States
Almost 3 years using the app
Rivo replied August 30, 2023

Thanks a ton for your kind words! 😊 It was our pleasure helping you out with your concerns. Glad the issue got sorted out! If there's anything else we can do for you, please don't hesitate to reach out!
- Lea & Rivo Team

August 17, 2021

We use Loyalty, Rewards & Referrals to engage with our customer and offer them thank-you incentives. It's a Great app.

Revetique
United States
Almost 3 years using the app
Rivo replied August 17, 2021

Thanks for the 5-Star review, Revetique! We really appreciate you using the app. 😊 Cheers, Kevin

November 14, 2023

Abbie is awesome thank you for your help and this app, my customers are happy to use the rewards al the time

Smoxygen
United States
Over 2 years using the app
Rivo replied November 17, 2023

So glad to hear your customers love the rewards! Thank you so much for sharing your experience with the app.
- Lea & Rivo Team