Reviews (1,463)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its responsive customer support and user-friendly design, which enhances customer engagement and increases purchases through effective loyalty and referral programs. They appreciate its customizable features, smooth integration, and straightforward setup. The app's tiered rewards and diverse point-earning options are valued for boosting customer retention and satisfaction, all at a competitive price.
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Ariane from the support team was extremely helpful with my set up. Responses were extremely quick and they had some great recommendations to improve user experience
Thrilled our support team was quick and helpful with your setup! Thanks for the love—excited our recommendations will boost your Shopify user experience!
- Kevin & Rivo Team
Works great for our store, and customer service is always fast to repsond!
Thrilled to hear our app is working great for your store! Thanks for the shoutout to our speedy customer service. We're here for you! 😊
- Kevin & Rivo Team
Amazing customer service. It can be tricky testing a referrals scheme where there are necessary anti-fraud protections in place and Paul from Rivo showed great patience talking us through the various technicalities. Highly recommended. Thank you
Thrilled to hear you loved our support! We’re dedicated to guiding you through every step, even the tricky ones. Thanks for the kind words and recommendation!
- Kevin & Rivo Team
I am a new customer, very beginner and quickly connected with Brian for help - he was fantastic! So quick to hop in, even assisting me with some coding to get the desired look I was going for on our website. It's really nice to know an app like Rivo has 24/7 customer service, something I wish all the apps had. Very grateful for Brian's help!
Welcome aboard! We're thrilled our support team, and their coding magic, made your start with Rivo fantastic. Knowing you value our 24/7 customer service warms our hearts—thank you for the kind words! We're here for you anytime!
- Kevin & Rivo Team
Professional and warm support from Arianne!!! While she addresses questions clearly and very quickly, she also ensures any other concerns or issues are raised so to be support!
Thrilled to hear our support was professional, warm, and lightning-fast while proactively addressing all your concerns! Thanks for the love—we’re here to keep your Shopify journey seamless! 😄🚀
- Kevin & Rivo Team
I had the pleasure of working with Abbie, and she was incredibly helpful in guiding me through the Rivo App. Her explanation was clear, and she took the time to ensure I understood all the features, from the basic setup to more advanced options. What impressed me the most was her patience and willingness to answer all my questions, no matter how small. Thanks to Abbie, I pray I will be confident in using the app moving forward. She made what could have been a complicated process feel easy and manageable. Highly recommend her if you need assistance with Rivo!
So glad our support team made your Rivo experience clear and manageable! Thrilled by her patience and guidance—thanks for the high recommendation! Here for your Shopify confidence!
- Kevin & Rivo Team
Bryan was so helpful and professional. He really walked me through the steps I needed to take to achieve my goals.
So glad our support team was helpful and professional! Thanks for the shoutout—thrilled he guided you to your goals!
- Kevin & Rivo Team
I would absolutely recommend this app to others! It does take some getting used to, while it is user-friendly, it can still be a bit confusing. But the customer support is top notch and you cannot beat the price! I am very happy with mu decision to switch to Rivo!
Thrilled you’d recommend Rivo! Glad you find it user-friendly, and our top-notch support helped with the learning curve. Thanks for switching—can’t beat that price!
- Kevin & Rivo Team
Great app with translations and lots of customisations + customer support is always here and always helpful
Thrilled you’re loving Rivo’s translations and customization options! Big thanks for the shoutout to our ever-helpful customer support. We’re always here for you! 😊
- Kevin & Rivo Team
Great and fast Support from Bryan ! Thanks man.
2 Times already solved my Problem with DNS and CSS :) !
Thrilled our support team was fast and nailed your DNS and CSS issues twice! Thanks for the love—we’re here to keep your Shopify store running smoothly! 😄
- Kevin & Rivo Team