Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

Edited February 27, 2024

The customer support on this app is extremely good. It looks like they have a reasonably sized team so they were able to answer my messages almost immediately - very impressed! great app!

Attic Discovery Shop
United Kingdom
Over 2 years using the app
Rivo replied April 5, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

May 21, 2022

Very simple yet outstanding app for loyalty rewards. Customer service is top notch and very friendly. We wanted a app to help drive more repeat business and this was a great solution. Keep up the great work!

Full of Shine
United States
Over 2 years using the app
Rivo replied May 23, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for spreading the word about us! We're always striving to top your expectations and love the feedback! Cheers, Kevin

January 27, 2022

On the one hand, it's nice to be able to offer customers a reward system and, at the same time, to have an overview of how many customers decide to buy as a result.
In addition, there is a very fast support for questions and other concerns.
Great Support and worked perfect at my store, thanks!

Markustery-Cards.de
Germany
Over 2 years using the app
Rivo replied January 27, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

May 3, 2024

The service is wonderful. The product is great. I love it!

ANGEPERLE
China
About 1 month using the app
Rivo replied May 6, 2024

Thank you for your kind words! We're thrilled you love our service and product. Your satisfaction means everything to us!
- Kevin & Rivo Team

June 7, 2022

Abby was very helpful. She answered my questions in a timely manner and was very sweet. She also forwarded me info to refer to on a later date.

Doggiedeli
United States
Over 2 years using the app
Rivo replied June 9, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. Best wishes, Kevin

June 6, 2022

App is super easy to use. Needed help increasing my customer base. Trish helped me right away. Super friendly and quick to resolve my issue. Even offered additional perks :) thank you so much

Lazulz
United States
Over 2 years using the app
Rivo replied June 7, 2022

It's music to our ears that you are happy with our app and customer support. Thank you so much for the positive feedback, and we greatly appreciate you using our app. 🙂 Much appreciated, Kevin

August 25, 2021

Very easy to use and customize. They listen to their app users and do their best to add new features.

Gabanda's Closet
United States
Over 2 years using the app
Rivo replied August 25, 2021

Thanks for the 5-Star review! We really appreciate you using the app. 😊 Best wishes, Kevin

December 6, 2021

Wonderful app. Loved being able to offer something like this to my most loyal customers. Would definitely recommend!

1616 Premium Cocktails
Bermuda
Over 2 years using the app
Rivo replied December 7, 2021

Your review made our day! ✨ Thank you so much for the 5 stars and for recommending us to the Shopify community! All the best, Kevin

February 17, 2022

These guys are amazing, if you are confused at all they helped me on a call and we did a run through on the app and features amazing customer support. Has been such a better experience in comparison to other similar apps, high recommend them. You get a way better value out of this app.

NovaNava
Canada
Over 2 years using the app
Rivo replied February 18, 2022

You are amazing! ✨ Thank you so much for the thoughtful feedback. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

Edited October 5, 2021

al momento trovo questa app molto funzionale, sarebbe bello se il cliente potesse personalizzare il proprio link di affiliazione - at the moment I find this app very functional, it would be nice if the customer could customize their affiliate link

Controvento Store
Italy
Over 2 years using the app
Rivo replied October 6, 2021

Grazie per la recensione a 5 stelle! Lavoriamo costantemente per migliorare e creare le migliori app possibili! Sono andato avanti e ho passato i tuoi suggerimenti al nostro team di prodotto. Se ci sono ulteriori feedback che potresti avere, faccelo sapere! Saluti, Kevin