Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 15, 2021

I love being able to reward my customers when they shop my store. Thanks for helping me do this! I just did a double rewards day and it was simple to edit the points for that day and change it back the next.

Become Image Consulting Services, LLC
United States
About 2 years using the app
Rivo replied May 15, 2021

Thanks for the review ! We really appreciate you using the app 🎉.
Cheers, Stuart

December 16, 2021

Everything is good. I used this application to earn points for customers. Everything was satisfactory and customer service was quick.

K-TCG
South Korea
About 2 years using the app
Rivo replied December 17, 2021

Glad you are happy with our app and services so far. Thanks so much for the 5-star review! Best regards, Kevin

April 24, 2022

Arianne was amazing and helped me really quickly with questions about customer limits. Excited to see what the app can do for us.

Lemonade Box
United Kingdom
About 2 years using the app
Rivo replied April 25, 2022

We're so excited that you are enjoying our services! 🙌 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

May 19, 2021

This app is very easy to set up and customize. It looks great in the website and mobile view and is easy for customers to use. The rewards are customizable so I can add or remove whatever works for me!

MDGLOW
United States
About 2 years using the app
Rivo replied May 19, 2021

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

January 11, 2022

Amazing app. Even the free version of it brings tremendous benefit to our store. We tested it risk free and absolutely love it. The support is also wonderful and helpful. Two thumbs up.

Health Keto Store
Hong Kong SAR
About 2 years using the app
Rivo replied January 11, 2022

Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Thanks, Kevin

July 27, 2023

Extremely helpful and sorted out issue with no fuss when my website updated to the new version. Couldn't see the Rewards pop up.

Dalby Home & Gifts
United Kingdom
About 2 years using the app
Rivo replied August 2, 2023

So glad we were able to assist you with your store update and fix the issue. Your feedback means a lot to us, and we truly appreciate it! 😊 Thank you so much for your support! 🙌
- Lea & Rivo Team

June 10, 2023

Super fast response. Abbie helped me quickly and was very friendly and professional. She even suggested another of their cool apps.

Two Pretty Girlz
United States
About 2 years using the app
Rivo replied June 12, 2023

Thank you so much for this review! Our team is thrilled to hear that we were able to assist you efficiently. It's our goal to help out, and we're glad that our suggestions were useful. We appreciate your business! - Lea, Rivo Support Manager

May 25, 2021

Simple and easy to use. Setting up, customizing and managing a point system in the simplest yet effective way.

Vizion
United States
About 2 years using the app
Rivo replied May 25, 2021

Thanks so much for the positive feedback and review! 🤩Cheers, Kevin

January 12, 2022

He was very helpful and made the process very simple!! I loved the extra steps Ryan took to help me with upgrading!

ADT Oils
United States
About 2 years using the app
Rivo replied January 12, 2022

So glad you are satisfied with our customer service. 🤩 If there's anything else we can do, please feel free to reach out anytime. Thanks, Kevin

October 30, 2022

The Loyalty Program app is great and when it comes to the support team it is perfect. I love it; Highly recommended

FinnMarket
Finland
About 2 years using the app
Rivo replied October 31, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin