Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
37 minutes using the app
Rivo replied July 1, 2024

Hi ALECRIM.lab team! Please reach out to our customer service via chat for assistance with deleting your site data. We're here to help!

June 29, 2022

I have been using this app for over a year already and haven't had any trouble with the app, their service, nor their support for any questions I've had. I've chat with Abbie and she helped me out tremendously. As I was running out of room for sign-ups, she helped unlock way more room for more sign-ups. Then she threw in some added bonuses to help me out. She was very knowledgeable for any questions that I had so I highly recommend their service to anyone that has a Shopify account.

Evans Digital Services LLC
United States
About 2 years using the app
Rivo replied June 30, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

February 3, 2022

I've used Rivo to help me with my subscription and loyalty program and their customer service is insanely good! They are fast and courteous and give help on the spot and gifts. Great job! Rivo! customer service is everything.

K-roo Apparel
United States
About 2 years using the app
Rivo replied February 4, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

July 21, 2023

Abbie was really helpful and went beyond what I asked for and proactively made helpful suggestions for my website.

Witch Chest
Canada
About 2 years using the app
Rivo replied July 24, 2023

Your kind words mean the world to us. Our team loves going the extra mile to make sure our customers are satisfied. We're thrilled you found our suggestions helpful for your website. Let us know if you need anything else! 👍
- Lea & Rivo Team

September 23, 2021

Really helps a lot, thank you for coming up with this for newbie store owners like us. Hope you will continue to innovate and improve the app.

WarehouseDad
Philippines
About 2 years using the app
April 28, 2022

The only rewards program app that appealed to me - generous features for free plans, and the paid plans are very well priced, especially compared to those who charge $100+ per month. I spoke with Pete today and he's very helpful. Excited to explore this app and see how my customers enjoy the loyalties program. Thanks Pete!

Lolly Lane
Australia
About 2 years using the app
Rivo replied April 28, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

September 28, 2023

We have used Rivo for years and it has always been such a seamless app. Their support is also so helpful and readily available to answer questions when we have them.

Olivia J.
United States
About 2 years using the app
Rivo replied October 4, 2023

Thank you so much for your kind words! We're thrilled you've had a great experience with our app and that our support team has been helpful. We appreciate your continued trust and support! 🙌
- Lea & Rivo Team

July 9, 2021

so far so good! I just installed the app and it's working very well. And the support team is great!

Capim Estrela
Brazil
About 2 years using the app
Rivo replied July 9, 2021

Thank you so much for the 5-Star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

April 9, 2023

Great Support and overall pleasant to work with. Easy to adjust customers points for any reason. I've enjoyed my experience thus far.

Pali-Mart
United States
About 2 years using the app
Rivo replied April 10, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Best wishes, Kevin

November 4, 2021

Completely awesome! Branding-Free theme, excellent customer support and a very reliable app. A must for your store.

Juan Kamalig
Philippines
About 2 years using the app
Rivo replied November 4, 2021

We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin