Reviews (2,499)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and sales through loyalty and referral programs. It's noted for its easy setup, integration with Shopify, and features like tiered programs and POS integration. The customer support team is praised for being responsive and offering personalized help. Merchants are satisfied with its performance in managing loyalty programs and enhancing customer loyalty.
Refine
-
By rating
Arianne from the help team has been exceptional to deal, going far & beyond to make the experience seamless...just as great as the software itself!
Thank you so much for the kind words! We're thrilled that both our support team and the software have made your experience seamless. We’re always here to help if you need ...
The support I received from Jel was fast, clear, and resolved my issue. She also went above and beyond to make sure that a couple other matters she noticed were addressed as well - which she did NOT have to do. She made it very easy for me to find what I needed and was SO FAST! I have had such great experiences with the support crew at Rivo and can't say enough good things about their promptness ...
Thanks for the glowing review! We're thrilled to hear about your positive experiences with our support team. We strive to go above and beyond to ensure your success. Your ...
Arianne is the best, extremely quick response times and will have you sorted in no time. Recommend the app for the customer service alone.
Thank you for the shoutout! We're so glad you're happy with our support. Your recommendation means a lot to us! 😊
- Kevin & Rivo Team
I recently integrated the Rivo App on my Shopify store and couldn't be happier with the experience. The app itself is incredibly intuitive and offers a wide range of features that have significantly enhanced my store's functionality. From collecting customer reviews to establishing a loyalty programme, Rivo has proven to be an invaluable tool for boosting both sales and customer engagement.
What ...
Thank you for the thoughtful review! We’re thrilled Rivo has enhanced your store’s functionality and helped you streamline operations. We believe in delivering a seamless ...
Amazing customer support, Arianne solved my issue in a few minutes with the friendliest attitude.
Thank you for the amazing feedback! We're so happy to hear that our support was quick and friendly. If you need anything else, we're always here to help! 😊
- Kevin & Rivo ...
The support is fabulous. Even with the free tier, they would treat you with all the help they can provide. I interacted with Abbie and she was very considerate and helped me a lot.
Thank you for the wonderful feedback! We're thrilled our support team was so helpful and considerate. We're always here to assist, no matter the tier! 😊
- Kevin & Rivo Team
I’m still learning how to use the Rivo platform, but I want to highlight the excellent customer service I received from Arianne. She was incredibly helpful, patient, and attentive to my questions. Her support made the process much smoother and more enjoyable. Thank you, Arianne!
Thanks for sharing your experience! We're thrilled to hear that our support team could make your journey smoother. If you need any more help, just give us a shout!
- Kevin & ...
So far, so good. It's my first day with this app and, as you probably know, new widget setup is always a "thing". Thankfully Bryan made my experience really easy.
When I needed help or had a question Bryan responded almost immediately. Bonus points for following us on social media after **actually** looking at our profile–meant a lot in the moment.
We're so glad that the setup was easy and that our support was quick to respond. We’re happy to follow you on social media—it’s always great to connect with our users on a ...
Would definitely recommend Rivo above all others, their support is exemplary and nothing short of first class.
Thank you so much for the amazing feedback! We're thrilled to hear you love Rivo and our support team. Always here to provide top-notch service! 😊🎉
Kevin & Rivo Team
I'm joining the free program, staff is friendly and helpful via instant chat, great customer service.
We're so happy to hear that our friendly staff and instant chat support helped you. Enjoy the free program, and if you ever need anything, we're always here to assist!
- ...