Rivo Loyalty & Referrals
Reviews (2,018)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its pop-up, loyalty, and reviews features, which are crucial for online businesses. They find it user-friendly with customization options for brand consistency. The advanced targeting and dynamic pop-up functionality are praised for enhancing marketing campaigns. The loyalty program effectively rewards customers, boosting engagement. The integration of customer feedback into product pages increases conversions and credibility. Merchants report increased sales and customer account creation. The app is compatible with various e-commerce platforms and offers responsive customer support. A free version is available for small businesses. The app is commended for its seamless experience, intuitive design, and exceptional customer service.
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INCREDIBLE customer support! I chatted with Pete, at 10:55pm, with urgent requests to embed features into my theme. I was worried it would be too late for someone to help me efficiently. He was timely, professional, and took care of all of my requests either with helpful explanations or by doing it for me (which I greatly appreciated). Highly recommend!!!
Thanks for the shoutout! 🌟 We're here round the clock to assist. Delighted we could meet your needs promptly and professionally. Cheers!
- Kevin & Rivo Team
this app is the best referral/ loyalty app you can add to your store i have not been using it long but the support has always been there and they are always so helpful and will do anything they can i would definitely recommend
Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and our support team. Your recommendation means a lot to us! 😊
- Kevin & Rivo Team
Always there for support and on speed!
We're thrilled you had a super experience! Thanks for your enthusiasm! If you need anything, we're here for you. 🌟
- Kevin & Rivo Team
Customer service is great.
I do not have plenty of experience with the loyalty program yet but up to this point everything seems good and intuitive.
Thanks for sharing! We're happy to hear you're enjoying our service. Looking forward to impressing you more as you explore the loyalty program! 😊
- Kevin & Rivo Team
It was great experience with the app and your support team (Pete)
Delighted to hear you had a great experience with both the app and our support team! Thanks for sharing your positive feedback! 😊
- Kevin & Rivo Team
Great customer service. Mica answered all my questions efficiently. I got extra tips on how to manage my account.
Thrilled to provide great service and helpful tips for managing your account! 😊 Thanks for the positive feedback. We're always here to answer your questions!
- Kevin & Rivo Team
Jel was very helpful and helped expand my customer limits. She was quick and efficient. I really appreciate her help! Thanks again!
We're thrilled to hear we've helped expand your customer limits! Thanks for the shoutout, we're here for you anytime! 😊🚀
- Kevin & Rivo Team
Very recommended app for a loyalty feature, and they have a great and responsive team, special thanks to James who helped us today!
So glad our app and team could support your loyalty feature needs! Your recommendation means a lot to us. Thanks for the shout-out! 😊
- Kevin & Rivo Team
Abby with the help desk was great for setup, got rid of customer limits and the branding logo. She also took the time to look at our store and gave us info to make a correction we missed.
Thanks for your review! We're thrilled to have assisted you effectively with your setup and store improvements. Looking forward to serving you again! 😊
- Kevin & Rivo Team
Such a great experience! The woman who helped me got my issue resolved ASAP and lead me through everything that I needed to do. She even was able to do it on her end when I was struggling. Highly recommend them!
Thrilled to hear about your great experience and quick resolution! Thanks for recommending us and for the shoutout to our team. 😊
- Kevin & Rivo Team