Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 8, 2023

The Rivo loyalty and rewards app is an excellent tool for your customers who want to save money while shopping. With Rivo, users can earn points for their purchases, which they can then redeem for discounts and other rewards. The app is easy to use and has a user-friendly interface, making it a breeze to navigate and take advantage of its features.

One thing that sets Rivo apart from other loyalty and rewards apps is its exceptional customer service. I have read how users rave about the helpfulness of the Rivo representative Paul. They say that Paul is knowledgeable, friendly, and always willing to go the extra mile to help customers.

Whether you need assistance with the app or have questions about your rewards, Paul is there to lend a hand. I appreciated the personalized attention I received from him because he made me feel valued and appreciated as a customer. He also has funny gifs.

The Rivo loyalty and rewards app is an excellent choice for store owners. With its user-friendly interface and outstanding customer service, it's no wonder that so many people are raving about this app. And if you ever need assistance, you can rest assured that Paul and the rest of the Rivo team will be there to help you every step of the way.

Ciaobellatre
United States
Almost 2 years using the app
Rivo replied March 8, 2023

Thank you for leaving such a positive review of our app! We're thrilled to hear that you found the app easy to use and a great way to save money while shopping. We pride ourselves on providing exceptional customer service, and we're glad we were able to assist you in a friendly and knowledgeable manner. We appreciate your kind words and are happy to hear that you felt valued and appreciated as a customer. We look forward to continuing to provide you with great service and support, and we hope you enjoy using our app to earn rewards and discounts.
Best wishes, Kevin

November 8, 2022

App is very customizable and there are tons of cool features to play around with. I am usually picky with my apps because I don't like clutter but this definitely adds value and is easy to use. Abbie from customer support was supper helpful as well and was able to help me quickly and professionally

Rosebel Paris
United States
Almost 2 years using the app
Rivo replied November 9, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

June 11, 2022

This app is excellent and easy to setup and use. I especially like the flexibility to reward existing customs for past actions. I had a great customer experience also -- I had expert help from customer support with checking my setup of a referral program. Thank you.

KaleaBoutique
United States
Almost 2 years using the app
Rivo replied June 13, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love our app and customer services. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

January 10, 2022

This app was easy to set up, and works as advertised. Our customers are enjoying earning rewards. Support has been helpful when needed.

Zippix Nicotine Toothpicks
United States
Almost 2 years using the app
Rivo replied January 10, 2022

Thanks so much for the 5-Star review! 🌟 We really appreciate you using the app. Cheers, Kevin

November 9, 2021

Very good help from lance aka 007 ;-) very friendly and did much more helpfull things after fixing mine first problem

Aramat Jewels
Netherlands
Almost 2 years using the app
Rivo replied November 9, 2021

You are awesome! 🎉 Thank you so much for the wonderful feedback! We are always happy to help out in any way we can and if you ever need anything at all, feel free to reach out to us anytime. Cheers, Kevin

February 26, 2022

James has been ever so helpful amazing service as i'm not very technical at all he was patient and so helpful.

ColezPawz
United Kingdom
Almost 2 years using the app
Rivo replied February 28, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

January 5, 2023

Customer service personnel Paul was extremely accommodating, quick response and delivered more than what I asked! I love the app, it gives additional incentive for people viewing the store to leave their email

Hone Aroma
Singapore
Almost 2 years using the app
Rivo replied January 5, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

April 28, 2024

She was very niece and respectful. Did things quite with no problems and always help with other problems

UndrrtdApparal
United States
About 1 month using the app
Rivo replied April 29, 2024

We're delighted to hear your positive feedback. We aim to provide helpful service with a smile. Looking forward to assisting you again!
- Kevin & Rivo Team

August 17, 2021

I literally downloaded every rewards app and then uninstalled them shortly after. This is the only one I decided to stick with because it has most of the features I wanted for free. I will upgrade to paid plan eventually

Rosie Bee Store
United States
Almost 2 years using the app
Rivo replied August 17, 2021

Wonderful! 🤩 Thanks so much for choosing our app above others! Your positive feedback and 5-star review are very much appreciated! 🙌 Regards, Kevin

February 16, 2022

The app looks elegant and clean on our store, not gawdy like many of these apps can be. Great customer service too. One of the coders got on a screenshare with me, answered my questions and made sure I liked how everything was working.

Miracle Botanicals Essential Oils
United States
Almost 2 years using the app
Rivo replied February 16, 2022

We're so happy that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin