Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 26, 2021

Loving this so far. Easy to use and the app works great with my site. Look forward to using this with my customers.

Heartfelt Delights, LLC
United States
Over 2 years using the app
Rivo replied May 26, 2021

Thank you so much for the feedback and 5-Stars! We're so glad you love the app. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

November 12, 2021

I am in the process of installing this app and I am very happy with the customer service that responds within the minute when I have a problem (thank you Mary).

Gleam Again
France
Over 2 years using the app
Rivo replied November 12, 2021

Thank you so much for using our app, and we are so glad we're able to help you with your concern. 😊 If you need anything else or have questions along the way, please let us know. We're here for you anytime! Much appreciated, Kevin

November 16, 2021

Representative was great and answered all my questions. I would recommend this app to other businesses.

BM FULFILLMENT CENTRE
Guyana
Over 2 years using the app
Rivo replied November 16, 2021

Your review made our day! ✨ Thank you so much for the 5 stars and for recommending us to the Shopify community! Best wishes, Kevin

April 1, 2022

First off: Everyone on support has been awesome! In particular Betty, Lance and Pete. All 3 have gone above and beyond to help me set up and sort out our referal program. So we have to be a little akward about how we want to run our referal program and with a little bit of tweaking we have managed to get it working roughly as we wanted. I have tried a number of other apps and very few could I get to a point where I would be comfortable using them long term. There are a number of areas where I would like the Rivo app to be improved and they are being tracked in their Feedback section which is great. I cannot say the same for an number of other apps which are hopelessly behind and/or so restrictive in functionality or exhorbitant in price. Rivo hits the sweet spot functionality and price wise, but the support from support makes me comfortable enough to use this on my store

The Taste Bar
Germany
Over 2 years using the app
Rivo replied April 1, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🙌 We're so thankful for customers like you, and we greatly appreciate you using our app. Here at Rivo, we always provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Much appreciated, Kevin

October 29, 2023

Excellent service. Arianne helped me with my request and even added some other free benefits that I didn't even ask for. Top shelf!

Rocky Knoll Farm
United States
Over 2 years using the app
Rivo replied October 31, 2023

Thank you for your kind words! We aim to provide top-notch service and value to our customers. If you have any more requests or questions in the future, feel free to reach out!
- Kevin & Rivo Team

May 28, 2021

I haven't seen it in action yet but, it's a breeze to set up and looks great on my website. Feeling very confident.

Iron and Cub
Australia
Over 2 years using the app
Rivo replied May 28, 2021

Glad you like the app so far, and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. Just shoot us a quick message at support@boosterapps.com. 😊 All the best, Kevin

Edited April 27, 2021

Love this app, so far working great for what I need. It helps small businesses so much to have something like this be free - so Thank you!

Lifting the Dream
United States
Over 2 years using the app
Rivo replied April 29, 2021

We love helping small businesses! Thank you so much for the wonderful feedback and 5-stars! 🤩Cheers, Katherine

November 28, 2022

El plan gratuito tiene un montón de funciones interesantes, y no descartamos pasarnos al premium más adelante si siguiera funcionando tan bien. La atención al cliente es excepcional, la chica que me ayudó a resolver mis problemas fue encantadora.

Voura
Spain
Over 2 years using the app
Rivo replied November 28, 2022

¡Me alegro de que te encante nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin

October 23, 2023

great app and amazing customer service

NGVIP
United States
Over 2 years using the app
Rivo replied October 25, 2023

Thank you so much! We're thrilled you're enjoying the app and our customer service. We're for you anytime!
- Lea & Rivo Team

Edited February 27, 2024

The customer support on this app is extremely good. It looks like they have a reasonably sized team so they were able to answer my messages almost immediately - very impressed! great app!

Attic Discovery Shop
United Kingdom
Over 2 years using the app
Rivo replied April 5, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin