Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 19, 2021

This app is very easy to set up and customize. It looks great in the website and mobile view and is easy for customers to use. The rewards are customizable so I can add or remove whatever works for me!

MDGLOW
United States
About 2 years using the app
Rivo replied May 19, 2021

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

January 11, 2022

Amazing app. Even the free version of it brings tremendous benefit to our store. We tested it risk free and absolutely love it. The support is also wonderful and helpful. Two thumbs up.

Health Keto Store
Hong Kong SAR
About 2 years using the app
Rivo replied January 11, 2022

Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Thanks, Kevin

July 27, 2023

Extremely helpful and sorted out issue with no fuss when my website updated to the new version. Couldn't see the Rewards pop up.

Dalby Home & Gifts
United Kingdom
About 2 years using the app
Rivo replied August 2, 2023

So glad we were able to assist you with your store update and fix the issue. Your feedback means a lot to us, and we truly appreciate it! 😊 Thank you so much for your support! 🙌
- Lea & Rivo Team

June 10, 2023

Super fast response. Abbie helped me quickly and was very friendly and professional. She even suggested another of their cool apps.

Two Pretty Girlz
United States
About 2 years using the app
Rivo replied June 12, 2023

Thank you so much for this review! Our team is thrilled to hear that we were able to assist you efficiently. It's our goal to help out, and we're glad that our suggestions were useful. We appreciate your business! - Lea, Rivo Support Manager

May 25, 2021

Simple and easy to use. Setting up, customizing and managing a point system in the simplest yet effective way.

Vizion
United States
About 2 years using the app
Rivo replied May 25, 2021

Thanks so much for the positive feedback and review! 🤩Cheers, Kevin

January 12, 2022

He was very helpful and made the process very simple!! I loved the extra steps Ryan took to help me with upgrading!

ADT Oils
United States
About 2 years using the app
Rivo replied January 12, 2022

So glad you are satisfied with our customer service. 🤩 If there's anything else we can do, please feel free to reach out anytime. Thanks, Kevin

October 30, 2022

The Loyalty Program app is great and when it comes to the support team it is perfect. I love it; Highly recommended

FinnMarket
Finland
About 2 years using the app
Rivo replied October 31, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

June 29, 2022

I have been using this app for over a year already and haven't had any trouble with the app, their service, nor their support for any questions I've had. I've chat with Abbie and she helped me out tremendously. As I was running out of room for sign-ups, she helped unlock way more room for more sign-ups. Then she threw in some added bonuses to help me out. She was very knowledgeable for any questions that I had so I highly recommend their service to anyone that has a Shopify account.

Evans Digital Services LLC
United States
About 2 years using the app
Rivo replied June 30, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

February 3, 2022

I've used Rivo to help me with my subscription and loyalty program and their customer service is insanely good! They are fast and courteous and give help on the spot and gifts. Great job! Rivo! customer service is everything.

K-roo Apparel
United States
About 2 years using the app
Rivo replied February 4, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

July 21, 2023

Abbie was really helpful and went beyond what I asked for and proactively made helpful suggestions for my website.

Witch Chest
Canada
About 2 years using the app
Rivo replied July 24, 2023

Your kind words mean the world to us. Our team loves going the extra mile to make sure our customers are satisfied. We're thrilled you found our suggestions helpful for your website. Let us know if you need anything else! 👍
- Lea & Rivo Team