Reviews (2,499)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and sales through loyalty and referral programs. It's noted for its easy setup, integration with Shopify, and features like tiered programs and POS integration. The customer support team is praised for being responsive and offering personalized help. Merchants are satisfied with its performance in managing loyalty programs and enhancing customer loyalty.
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I've just had one query about the app so far which is a new addition to my website. My question was answered very promptly by Bryan, with an easy to follow guide which was really helpful. Excellent service so far - thank you.
Thanks for your kind words! We’re glad our prompt response and guide were helpful. We’re here if you need anything else! 😊
- Kevin & Rivo Team
Brian helped me resolve my problem under 5minutes and even helped me on a future question I didn't ask yet. Thank you so much !
That's awesome to hear! We're glad the support was quick and helpful. If you need anything else, just let us know! 😊
- Kevin & Rivo Team
Jel was great. All the other customer service was great as well.
Thank you for the wonderful feedback! We're thrilled to hear you had a great experience with our customer service team. We're here whenever you need us! 😊
- Kevin & Rivo Team
ARIANNE was so helpfull she really took the time to explain for me how it works i am not an expert on websites and sahe made it feel so easy and didnt made me feel like i had no idea what i was doing
Wonderful! We're glad our support made things easy and comfortable for you. Thanks for sharing your positive experience!
- Kevin & Rivo Team
App works how we need it, with little to no issues.
Any time I have contacted support, responses have been quick, precise, friendly, and more importantly resolve the issue. Arianne was amazing today <3
We're glad the app fits your needs and our support impressed you! Thanks for the love. <3
- Kevin & Rivo Team
Arianne was really helpful and kind! Very good experience interacting with her. She pointed me to the right knowledge articles and even offered up additional design tips that I didn't ask for but are very useful and that I will implement! Thank you Arianne :)
It's fantastic to hear you had a great experience and found the extra tips helpful! We always strive to provide valuable support. Thanks for your feedback, and if you need ...
We got warmly welcome and the team was really helpful to support with any questions.
We're thrilled to hear you felt welcomed and supported. If you ever need anything else, we're always here to help! 😊
- Kevin & Rivo Team
Awesome app with awesome support!
Thank you for the fantastic review! We're so glad you love the app and our support. We're here anytime you need us! 😊
- Kevin & Rivo Team
It looks like a useful program. I’m still in the setup phase, but they’ve been very helpful in terms of support. It seems exciting. Special thanks to Dan for his support.
Thank you! We're glad you're finding the setup process smooth and support helpful. Excited for you to explore all the app has to offer! 😊🚀
- Kevin & Rivo Team
one of the best customer service i ever had , very helpful specific and polite
Thank you for the kind words! We're thrilled you had such a positive experience. Always here to help! 😊✨
- Kevin & Rivo Team