Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Built for Shopify

Reviews (2,018)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its pop-up, loyalty, and reviews features, which are crucial for online businesses. They find it user-friendly with customization options for brand consistency. The advanced targeting and dynamic pop-up functionality are praised for enhancing marketing campaigns. The loyalty program effectively rewards customers, boosting engagement. The integration of customer feedback into product pages increases conversions and credibility. Merchants report increased sales and customer account creation. The app is compatible with various e-commerce platforms and offers responsive customer support. A free version is available for small businesses. The app is commended for its seamless experience, intuitive design, and exceptional customer service.

February 26, 2024

Awesome app, and customer service is great! I love it

Mundo de Unas
Mexico
Almost 3 years using the app
Rivo replied February 28, 2024

Thanks for the awesome review! We're so happy you love our app and customer service. Your satisfaction is our joy! 😄
- Kevin & Rivo Team

May 19, 2024

I had to contact support to remove branding and spoke with Pete and had an excellent experience. He was attentive and quick in solving what I needed done.

Bejeweledbangles.com
United States
About 11 hours using the app
Rivo replied May 20, 2024

Delighted to hear you had a smooth experience with our support team! We're here to help. Let us know if there's anything else we can assist you with.
- Kevin & Rivo Team

March 16, 2024

Just installed the app and happy with their customer support so far. I don't foresee any issues in the future. Thanks Rivo!

Essential Soapworks
Canada
9 days using the app
Rivo replied March 18, 2024

Great to hear you're off to a good start with us! We're here to ensure it stays that way. Thanks for choosing Rivo! 😊
- Kevin & Rivo Team

April 16, 2024

The rivo team has been super helpful along this journey especially jel . you can't go wrong with rivo and whatever questions you have you are in good hands

rfsalesman.com
United States
6 days using the app
Rivo replied April 17, 2024

Thank you so much for your kind words! We're glad to be on this journey with you. Don't hesitate to reach out if you have more questions!
- Kevin & Rivo Team

March 24, 2024

Abbie was a pleasure to communicate with and gave helpful suggestions for improving the store.

Pressii
United States
2 months using the app
Rivo replied March 26, 2024

So glad you had a positive experience and found our suggestions helpful! It's our pleasure to support your store's growth. Thank you!
- Kevin & Rivo Team

April 26, 2024

I've used the app before on another website and I was extremely happy with it. when I launched my new site, adding this was a no brainer!!

ARC APPAREL SUPPLY
United States
About 5 hours using the app
Rivo replied April 29, 2024

Fantastic! We're so glad you've continued to enjoy our app with your new site. Thanks for sticking with us! 😊
- Kevin & Rivo Team

April 30, 2024

We switched to this app mainly because of the customer support! amazing

Curaid™
Cyprus
15 days using the app
Rivo replied May 1, 2024

Thanks for switching! Glad to hear you're enjoying our customer support. Let us know if there's anything else we can do for you! 😊👍
- Kevin & Rivo Team

May 3, 2024

The service is wonderful. The product is great. I love it!

ANGEPERLE
China
About 1 month using the app
Rivo replied May 6, 2024

Thank you for your kind words! We're thrilled you love our service and product. Your satisfaction means everything to us!
- Kevin & Rivo Team

January 25, 2024

Not often I take my time to do a review. However the service level of the people behind this app was just phenomenal. Wonderful service all the way and the app seems to work flawlessly.

In Good Hands
Norway
About 2 years using the app
Rivo replied January 26, 2024

Thank you so much for taking the time to leave this review! We're thrilled about your phenomenal experience with our service and app. Your feedback is greatly appreciated!
- Kevin & Rivo Team

March 5, 2024

Really responsive and personable customer service. Love this app so far!

AMB Designs
United States
7 months using the app
Rivo replied March 7, 2024

Thrilled you're loving our app and customer service! Your happiness is our priority. Thanks for the great review! 😊
- Kevin & Rivo Team