Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

September 23, 2021

Really helps a lot, thank you for coming up with this for newbie store owners like us. Hope you will continue to innovate and improve the app.

WarehouseDad
Philippines
About 2 years using the app
April 28, 2022

The only rewards program app that appealed to me - generous features for free plans, and the paid plans are very well priced, especially compared to those who charge $100+ per month. I spoke with Pete today and he's very helpful. Excited to explore this app and see how my customers enjoy the loyalties program. Thanks Pete!

Lolly Lane
Australia
About 2 years using the app
Rivo replied April 28, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

September 28, 2023

We have used Rivo for years and it has always been such a seamless app. Their support is also so helpful and readily available to answer questions when we have them.

Olivia J.
United States
About 2 years using the app
Rivo replied October 4, 2023

Thank you so much for your kind words! We're thrilled you've had a great experience with our app and that our support team has been helpful. We appreciate your continued trust and support! 🙌
- Lea & Rivo Team

July 9, 2021

so far so good! I just installed the app and it's working very well. And the support team is great!

Capim Estrela
Brazil
About 2 years using the app
Rivo replied July 9, 2021

Thank you so much for the 5-Star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

April 9, 2023

Great Support and overall pleasant to work with. Easy to adjust customers points for any reason. I've enjoyed my experience thus far.

Pali-Mart
United States
About 2 years using the app
Rivo replied April 10, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Best wishes, Kevin

November 4, 2021

Completely awesome! Branding-Free theme, excellent customer support and a very reliable app. A must for your store.

Juan Kamalig
Philippines
About 2 years using the app
Rivo replied November 4, 2021

We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

March 28, 2023

Customer service was excellent! Arianne replied quickly and added the export feature to our store. Fantastic!

COSMETIC PLANT
Romania
About 2 years using the app
Rivo replied March 28, 2023

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
Thanks, Kevin

August 29, 2022

I haven quiet used the app the yet but the support they give to start up is amazing, Abbie was extremely helpful and willing to help until I was able to get the app working on my website, great team!

Ella Jewelry
United States
About 2 years using the app
Rivo replied August 30, 2022

Thanks so much for the 5-stars! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Much appreciated, Kevin

January 3, 2022

Really love this app - it really has helped with our customer retention.
Support is excellent and the team always goes above and beyond to help when setting up!

Happy Hound Treats
United Kingdom
About 2 years using the app
Rivo replied January 4, 2022

Glad you are loving our app and customer support! 🙌 Thank you so much for the 5-Star review. Best regards, Kevin

August 17, 2023

The support are very kind and helpful people, appreciate the help in learning more on how to optimize the app.

Concrete Garden Candles
United States
About 2 years using the app
Rivo replied August 22, 2023

Thanks for your kind review! We're so glad you found our support team kind and helpful. We're all about helping our customers learn and get the most out of your experience. 🙌 We're here for you whenever you need us!
- Lea & Rivo Team