Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

June 1, 2022

This app is incredible! The customer support is like no other! Abbie is absolutely incredible. She is so quick to respond, knowledgeable, and helpful. She even provided me with excellent feedback for my shop & site. Highly recommend!!

Elephant & Ox
Canada
Almost 2 years using the app
Rivo replied June 1, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 All the best, Kevin

May 18, 2022

the app is very useful for marketing your website, starting from the email marketing pop-ups and then loyalty programs, and most of the main features you get for free. The customer service is great and these guys are AWESOME! KEEP UP THE GOOD WORK! DEFINITELY RECOMMEND THIS APP TO ANYONE WHO CARES TO PROMOTE THE WEBSITE.

Rawsome Patisserie
United Arab Emirates
Almost 2 years using the app
Rivo replied May 18, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping Merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin

December 25, 2021

Amazing app from a great team. Support is great! i really like that you can intergrate this with customerhub

Madewo
United Kingdom
Almost 2 years using the app
Rivo replied December 27, 2021

Thank you for the wonderful review, Madewo team! We appreciate you helping to share the word about us! Cheers, Kevin

July 10, 2021

A friend of a friend got me into this! Super exciting how the App helps grow a customer base with the tell a friend FEATURE

Kraze modz
United States
Almost 2 years using the app
Rivo replied July 12, 2021

Glad to hear that you are enjoying the app so far! 🙌 If you need anything at all, just let us know. Cheers, Kevin

December 6, 2022

My clients love Rivo for my online metaphysical store! It works for both products and services! It even automatically provides my clients with additional points for their birthdays. As a store owner, I love how quick the Rivo Support response time is via chat. Quick and easy and super friendly. 10/10 shopify app.

Alchemist Tribe
United States
Almost 2 years using the app
Rivo replied December 7, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

April 4, 2021

The app works fine, simple to setup and easy to use. Good alternative to the paid and generally expensive loyalty apps in the Shopify store

Plámenna Fashion Boutique
Bulgaria
Almost 2 years using the app
Rivo replied April 5, 2021

Thanks so much for choosing our app! And your 5-star review is much appreciated! 😊All the best, Katherine

June 28, 2022

App is easy to use. Great customer service. Liking all of it so far, quite a bit available with just the free plan

Common Wealth Poultry
United States
Almost 2 years using the app
Rivo replied June 29, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

November 2, 2022

It's always great to get unexpected exceptional help and those little extra golden nuggets...Abbie was just that...Great & delivered exceptional customer service... Thanks Abbie
Loungin' Lyon

Loungin' Lyon
United States
Almost 2 years using the app
Rivo replied November 3, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 🙌 Cheers, Kevin

June 17, 2022

Just finished a call with James one of Rivo support members and he was legit. Helped me get the program set up and branded via color and text for my site. Rivo is working on a POS integration and we are really looking forward to the update.

Caakes
United States
Almost 2 years using the app
Rivo replied June 17, 2022

We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience talking to us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

June 25, 2022

Just installed the Rivo loyalty app and trying to put everything together to drive customer retention on our new Shopify store. CS (Aa) is nice and friendly, helping me out on my questions while my figuring out the backend functionality.

grassphere
Taiwan
Almost 2 years using the app
Rivo replied June 27, 2022

Thanks for the fantastic 5-Star review! 🌟 We genuinely appreciate you using the app, and we are always here anytime you need help from us. Cheers, Kevin