Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 7, 2022

I had questions about the rewards program and they were quick to respond. They were very nice and helpful.

J & M Designs LLC
United States
Almost 2 years using the app
Rivo replied November 8, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

February 23, 2022

This app is great, and support is amazing.
Customers love to get price and things like this.
Very easy to use, and a lot of options available

Sinapsi Gioielli
Italy
Almost 2 years using the app
Rivo replied February 24, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

November 3, 2021

First of all the customer support is awesome. I`ll explore the app and come back with details. So far looks great.

Anaga Store
Spain
Almost 2 years using the app
Rivo replied November 3, 2021

So happy to know you love our customer support! 🤩 We're thankful for customers like you and are super excited to be able to contribute to you and your business's success! If there is anything you need help with or you have any questions along the way, just let us know! Cheers, Kevin

August 20, 2023

We had an issue on the site and I got in touch with Customer care and Paul was brillant, he went above and beyond to help us solve the issue. The whole set up is so easy to use. Would definitely recommend this app

Loveangels
Ireland
Over 1 year using the app
Rivo replied August 22, 2023

We're so glad to hear about your experience! We always strive to go above and beyond to help resolve any issues! Thanks for recommending us, and we can't wait to continue delivering an amazing experience for you!
- Lea & Rivo Team

December 18, 2021

easy UX, powerful, engaging, good live chat for support. highly recommend the app, intuitive navigation, also for the visitors on ur page.

LOST ADULTS wôRLd
Luxembourg
Over 1 year using the app
Rivo replied December 20, 2021

What a wonderful review! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🚀 Cheers, Kevin

Edited December 20, 2023

I had a simple question today about syncing and my question was answered within a few minutes. I notice that excluding products is an available option which is something I was after for my store. I would recommend this app to other shopify users. It's easy to set up and customer support is great!! :) Mica helped me out today and she was so friendly and helpful. Great customer service!!

Scrap Of Your Life
Australia
Over 1 year using the app
Rivo replied May 30, 2022

Thanks so much for the positive feedback and for recommending us to the Shopify community! We truly appreciate you using our app! 🙌 Cheers, Kevin

December 14, 2022

Mica was super helpful and assisted me much faster than expected. Mica made this process super easy for me!

Stash Candle Co.
United States
Over 1 year using the app
Rivo replied December 14, 2022

Thanks so much for your kind words and 5-star review! We are here for you anytime you need us. Best regards, Kevin

August 12, 2021

Easy to set up and use. Customer service was awesome and removed the branding from the bottom of the widget!

Thicc Girls Club
United States
Over 1 year using the app
Rivo replied August 13, 2021

We're so happy that you are enjoying our app and services! 🙂 Your praise in your 5-Star review is very much appreciated! Regards, Kevin

Edited February 24, 2021

I love the loyalty program app - it's simple to use and install. I actually like all booster apps!!! I recommend you give it a try.

Clementine Lea's boutique
United States
Over 1 year using the app
Rivo replied February 24, 2021

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Katherine

July 20, 2022

App is super flexible and customizable -- easy to install and set up. Fast and great customer service as well from Betty. Worth every cent

Nalani Women
Kenya
Over 1 year using the app
Rivo replied July 20, 2022

We're so glad you love our app and services! Your positive feedback and review mean the world to us. Thank you so much! Best regards, Kevin