Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 28, 2022

I love everything in this app. Customer service is above and beyond. Arienne gave me an excellent service today.

Mia's Handmade Creations By Lisa
United States
Over 1 year using the app
Rivo replied November 28, 2022

We're so excited that you love our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

Edited October 23, 2021

Easy to setup and personalise. Easy to use. Great speedy customer service. Wonderful free app, very much recommend this app.

Olive & Miles The Collection
Australia
Over 1 year using the app
Rivo replied October 25, 2021

Thank you so much for the 5-Star review and for recommending us to the community! 🙌 Best wishes, Kevin

October 20, 2022

Arianne helped with increase my customer limit and with some troubleshooting for my store. My customers love the app and I do as well, it definitely helps with sales!

Kwashie Ambrosia
United States
Over 1 year using the app
October 18, 2021

App is awesome! At a fraction of the cost that other apps charge you an arm and a leg for. Support is even better. Def the best rewards and referrals app on the shopify eco-system.

Wazoodle Fabrics
United States
Over 1 year using the app
Rivo replied October 18, 2021

Thank you so much for your honest and thoughtful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team is always here to help. Much appreciated, Kevin

February 2, 2022

This app has enabled us to offer our customers a little something back to encourage their continued loyalty. It was super easy to customise everything to suit our business and recently Bernice from the support team was extremely helpful in making some updates to our account. Highly recommend.

The Rainbow Unisaur Ltd
United Kingdom
Over 1 year using the app
Rivo replied February 2, 2022

It's music to our ears that our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Much appreciated, Kevin

May 5, 2022

I just had a chat with Betty, and she was extremely helpful, well done Betty. Keep going Rivo team.Thank you

Enet Images
Greece
Over 1 year using the app
Rivo replied May 5, 2022

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

June 22, 2022

Just starting with this app but happy with everything so far. Very helpful team behind the app ready to help me out when I had questions etc

Rudi Patootie
Australia
Over 1 year using the app
Rivo replied June 23, 2022

Thank you for using our app! We are so thrilled that you are happy with it so far, including our customer service. Let us know if we can further help along the way. Much appreciated, Kevin

November 18, 2021

Really easy to use ,and good customization options. The support team is very helpful and answered all my questions!

Zavlus Beauty
United States
Over 1 year using the app
Rivo replied November 19, 2021

Glad you are liking our app so far! 😊 Thanks for your kind words, and if you have any questions or need help along the way, just let us know. We are always here to help! Cheers, Kevin

May 23, 2022

Pat was really good. App seems very customisable. Would recommend it. Seems to be quite functional etc

Forest Edge Meats
United Kingdom
Over 1 year using the app
Rivo replied May 23, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! All the best, Kevin

October 14, 2021

I had to reach out to support to verify my store and they were really kind and quick. We have never had any problems with this app and has always worked great for us and our customers. Definitely recommend using this app for optimization in your store.

Boundless Creations Online
United States
Over 1 year using the app
Rivo replied October 14, 2021

Thank you for the positive feedback, Boundless Creations Online! 😊 We appreciate you helping to share the word about us! Let us know if we can help answer any questions at any time. Much appreciated, Kevin