Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 29, 2021

Very easy to set up and customize. I have been using it for almost an year and it works perfectly - my clients are very pleased and are finding it very easy to use. The support is great - responds very quickly and has resolved my requests very fast. Totally recommend this app!

Instant Nails
Romania
Over 1 year using the app
Rivo replied November 29, 2021

Wow! 🤩 Thank you very much for the wonderful feedback, Instant Nails team! We really appreciate you using the app! If there's anything else we can do to help, please feel free to reach out at any time. Best wishes, Kevin

December 28, 2022

Pete was very helpful, looking forward to working together. He helped me quickly and was very friendly

LET Learning English Today
United Kingdom
Over 1 year using the app
Rivo replied December 29, 2022

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

January 10, 2023

I had the pleasure of working with Pete today to increase my customer limit and it couldn't have gone more smoothly. He responded within minutes and not only increased the limit but gave some advice to improve my store's appearance! Glad I picked Rivo!

Central Texas Picker
United States
Over 1 year using the app
Rivo replied January 10, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! If there's anything else we can help you with, just let us know. Our team here at Rivo will be delighted to assist you! 😊 Best regards, Kevin

May 19, 2022

Great people that give more than they ask. If you're looking to expand into Loyalty and Rewards, this is it.

Eagle Adventure Supply
United States
Over 1 year using the app
Rivo replied May 19, 2022

It's music to our ears that you are happy with our service! Thank you so much for your kind words, and we greatly appreciate you sharing the positive comments about us! 🙂 All the best, Kevin

April 4, 2021

I love this app. It is incredible. I searched Shopify for so long trying to find an app that was budget affordable and still did what I wanted, I could not find any loyalty app that was within in my budget, and I could not afford to spend more being such a small business and in the midst of COVID-19. When I found loyalty hero it honestly made my week! 110% recommend, the experience with them has been more than just worth it. Thank you for providing a loyalty app for free.
Siobhan
Owner of Before Midnight Rentals.

Before Midnight Rentals
New Zealand
Over 1 year using the app
Rivo replied April 5, 2021

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime! All the best, Katherine

December 18, 2021

My customers love gaining rewards for shopping in my store. Customer service is super easy to work with and have access too.

FourCubsKreations
United States
Over 1 year using the app
Rivo replied December 20, 2021

Thanks so much for the positive 5-star review! Best regards, Kevin

March 18, 2022

Great app. Abbie is an exceptionally helpful customer service rep. Definitely recommend this app and the team behind it.

Christian Life Gifts
United States
Over 1 year using the app
Rivo replied March 25, 2022

Thank you so much for the 5-Star review and for recommending us to the community! 🙌 Cheers, Katherine

Edited October 3, 2022

Super functional & easy to use, plus the costumer support it's super friendly :) Arianne was really helpful solving any concerns fast. keep up the great work!

Lamoille Yoga
United States
Over 1 year using the app
Rivo replied October 3, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

Edited March 25, 2021

Works right out of the box. Totally customizable which we LOVE. Perfect integration with our store. Our customers and staff love it. It’s easy to use. And the customer service is the uh-mazing!

Peachy Athletic
United States
Over 1 year using the app
Rivo replied March 26, 2021

Your kind words and positive feedback mean the world to us, thank you so much! 🌟 Best wishes, Katherine

October 11, 2022

Ho deciso di installare questa app per dare ai miei clienti un programma fedeltà che li coinvolgesse. Assistenza perfetta, Abbie si è dimostrata molto professionale e competente. Il piano gratuito fino a 250 ordini è perfetto per iniziare. Bravi

Originallo
Italy
Over 1 year using the app
Rivo replied October 12, 2022

Grazie mille per il feedback positivo e la recensione a 5 stelle! 🌟 Apprezziamo davvero che tu abbia scelto la nostra app e, se c'è qualcos'altro che possiamo fare, non esitare a contattarci in qualsiasi momento! Tutto il meglio, Kevin