Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

October 3, 2021

i used this application to help me increase sales, i think that this application is useful for every shop

elegantshop.nl
Netherlands
Over 1 year using the app
Rivo replied October 6, 2021

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for using our app. Much appreciated, Kevin

August 24, 2021

Install is very easy and set up is intuitive. Contacted support to verify my site as requested and support was helpful and friendly. I look forward to this app taking our business to another level.

Sit Stay CBD
United States
Over 1 year using the app
Rivo replied August 25, 2021

What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If there's anything else we can do, please feel free to reach out at any time. Cheers, Kevin

January 30, 2023

I want to say, this app is sooooo useful. It helps so much. But what impressed me most is its service. When I got questions, Pete was so kind to help and did very perfectly. 5 stars is a must!

4T7
United States
Over 1 year using the app
Rivo replied January 30, 2023

We're so glad our app has provided value to your store! Thanks so much for the positive review and 5-stars! 🙌 All the best, Kevin

December 6, 2022

Jel was great! Answered all of my questions and then some. Excited to get the most out of this app!

JaeLuxe Shoetique
United States
Over 1 year using the app
Rivo replied December 6, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

November 29, 2022

I decided to go with this app as compared to any other because of the simplicity of adding things and being cost efficient. The app had a pop up for getting close to max, so I started to talk to Abbie. She was fun to talk to, helped be above and beyond what I was expecting, and even gave me a tip on improving my website a step further. Thank you Abbie! You are awesome! If you're contemplating this app with others, you should do this one. Great customer service! 10/10

TriTails Premium Beef, LLC
United States
Over 1 year using the app
Rivo replied November 29, 2022

We always make sure to provide our customers with the best service possible! Thank you so much for the wonderful review and thoughtful feedback! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

November 19, 2022

Lance was an absolute legend when I reached out for some customer support today! Super helpful, super fast and I'm so happy I've signed up with Rivo for Pop Ups and now the Rewards Loyalty Program.
Thanks Lance!

Keeley Maree
Australia
Over 1 year using the app
Rivo replied November 19, 2022

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 😊 Thanks, Kevin

January 7, 2022

Support is great, everything seems to work well so far. No complaints. Now I need to get to 100 characters

U-tools
Canada
Over 1 year using the app
Rivo replied January 7, 2022

Thank you so much for leaving a review, U-tools! 🙂 If there's anything we can help with, just let us know anytime. Happy to help out in any way we can. All the best, Kevin

October 19, 2021

the Integration and support on some setting up has been excellent.
would definitely recommend to anyone

Tone Soup
Australia
Over 1 year using the app
Rivo replied October 20, 2021

Thanks so much for the positive review and for recommending us to the Shopify community! If you need any help at all, let us know! Our team is always here to help. 🙌 Cheers, Kevin

May 10, 2022

abbie helped me quickly, and even took the time to check out my website and gave me a little heads up on a website error on my page as well as tips to customize my profile with a personal touch of my brand which was amazing for me since I am a one woman show and teaching myself slowly how to build my brand on a tight budget.

Shop JM Artistry
United States
Over 1 year using the app
Rivo replied May 10, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin

March 30, 2023

Paul, he was very helpful to add two app on my store.
I asked additional request to him, he responded quickly
Their service was very useful.

SakeSelect
Japan
Over 1 year using the app
Rivo replied March 30, 2023

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin