Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 3, 2021

Great customer service when needed, very easy to set up and use. It's great that it's free and that you can customise the colours

Frizzbombbathbombs
Ireland
3 days using the app
Rivo replied May 4, 2021

Thanks so much for the review 🙌 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line at feedback@boosterapps.com Thanks, Kevin

November 17, 2022

Real easy to use and great customer service. thanks to the advisor who attended to me. Would definitely recommend this app for anyone looking to boost customer satisfaction.

PercuraTherapy
United Kingdom
3 days using the app
Rivo replied November 17, 2022

Thank you for taking the time out of your day to leave us a review! 😃 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know and we would be happy to see where we can improve. 🙌 All the best, Kevin

March 17, 2021

This is App is very easy to use and doesn't require coding experience. The only cons of this app is a lack of customization. I wish there was a lot more design customizations like adding your own logos, more ways to earn rewards, and different tiers for customers. I guess you can't ask for too much since this app is Free. And the amount of what you get easily beats the other apps' Free plans.

Gamer Life
United States
About 21 hours using the app
Rivo replied March 23, 2021

Excellent suggestions Gamer Life team!

Our goal is to provide the best apps possible with a 5-Star experience for all Shopify merchants and I am happy to say we do have more features in the pipeline for this app coming soon. I have sent your requests over to our development team for building and implementation, but if you have additional thoughts and feedback, we would love to hear them at feedback.boosterapps.com. Thanks so much!

Cheers, Katherine

November 14, 2022

Great app so far, Yaci has helped me a lot with it so thank you to her! Like the integration a lot, wish it had more customizable features for a free user. I am just a small store at the moment so it has to be free. Hopefully I can move on to paid plans in future.

JOIN THE HUSTLE CLOTHING SUPPLY.
United Kingdom
About 2 hours using the app
January 9, 2022

Great app, easy and intuitive. Needs integration with the POS/ability to change member/customer status but this is a really useful tool.

CityLine Hydro
United States
About 1 hour using the app
September 4, 2021

I just attached this app. The person assisting me was very helpful. I am expecting this app to bring me real loyal customers , so here goes.

JKFstylez
United States
About 1 hour using the app
Rivo replied September 7, 2021

Thank you so much for the review! 😊 Wondering what we could do to make your experience a 5 star one? Please feel free to send any feedback to support@boosterapps.com. Much appreciated, Kevin

August 15, 2024

KORT Ventures
Germany
12 days using the app
October 22, 2024

CHALAAD
Thailand
About 2 hours using the app
September 7, 2023

Reiki Online
Netherlands
Over 2 years using the app
Rivo replied September 13, 2023

We appreciate your feedback. If there's anything we can do to improve your experience and make it even better, please feel free to reach out. We're here to help!
- Lea & Rivo Team