Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Built for Shopify

Reviews (2,025)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its pop-up, loyalty, and reviews features, which are crucial for online businesses. They find it user-friendly with customization options for brand consistency. The advanced targeting and dynamic pop-up functionality are praised for enhancing marketing campaigns. The loyalty program effectively rewards customers, boosting engagement. The integration of customer feedback into product pages increases conversions and credibility. Merchants report increased sales and customer account creation. The app is compatible with various e-commerce platforms and offers responsive customer support. A free version is available for small businesses. The app is commended for its seamless experience, intuitive design, and exceptional customer service.

February 11, 2024

Great customer service. Mica answered all my questions efficiently. I got extra tips on how to manage my account.

Farmhouse Charm Candles Inc.
Canada
About 2 years using the app
Rivo replied February 12, 2024

Thrilled to provide great service and helpful tips for managing your account! 😊 Thanks for the positive feedback. We're always here to answer your questions!
- Kevin & Rivo Team

May 20, 2024

Super helpful during onboarding! Abbie was great!

Refind Grace Boutique
United States
4 days using the app
Rivo replied May 22, 2024

Delighted to hear you found our onboarding helpful and support great! We're here whenever you need assistance. Thank you for your feedback!
- Kevin & Rivo Team

February 26, 2024

Awesome app, and customer service is great! I love it

Mundo de Unas
Mexico
Almost 3 years using the app
Rivo replied February 28, 2024

Thanks for the awesome review! We're so happy you love our app and customer service. Your satisfaction is our joy! 😄
- Kevin & Rivo Team

Edited February 29, 2024

Such a great experience! The woman who helped me got my issue resolved ASAP and lead me through everything that I needed to do. She even was able to do it on her end when I was struggling. Highly recommend them!

Lilyfield Candles
United States
5 days using the app
Rivo replied February 27, 2024

Thrilled to hear about your great experience and quick resolution! Thanks for recommending us and for the shoutout to our team. 😊
- Kevin & Rivo Team

March 6, 2024

Great chatting with Paul, quick, effective and very knowledgeable staff..what a pleasure!

Online Industrial
South Africa
9 months using the app
Rivo replied March 7, 2024

So glad to hear your experience was a pleasure! Thanks for appreciating our quick and knowledgeable staff. Your feedback means the world to us! 😊
- Kevin & Rivo Team

June 3, 2024

Excellent app and great customer service! 10 out of 10!

Angler Tungsten Co
United States
4 days using the app
Rivo replied June 5, 2024

Thank you so much for your awesome review! We're thrilled you love the app and our service. 10/10 from you is the best reward! 😊
- Kevin & Rivo Team

March 14, 2024

The customer service team has been a lifesaver! Jel has been a great asset to customize our rewards page!

molliejenkinspottery
United States
20 days using the app
Rivo replied March 18, 2024

Thrilled to hear we could be your lifesaver! Happy that made your rewards page shine. Thanks for the shoutout! 🌟
- Kevin & Rivo Team

March 29, 2024

The customer support is top notch, Jel was very helpful and knowledgeable I received great tips all for free highly recommend!!!

Nexclk.com
United States
4 days using the app
Rivo replied April 1, 2024

Super glad you found our support and tips helpful! Thanks for the high recommendation. We're here for you anytime.
- Kevin & Rivo Team

March 5, 2024

Really responsive and personable customer service. Love this app so far!

AMB Designs
United States
7 months using the app
Rivo replied March 7, 2024

Thrilled you're loving our app and customer service! Your happiness is our priority. Thanks for the great review! 😊
- Kevin & Rivo Team

April 4, 2024

5/5! thank you

Hemp Zone
United States
Over 2 years using the app
Rivo replied April 8, 2024

We're thrilled you're happy. Thanks so much for your 5-star review!😊
- Kevin & Rivo Team