Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

Edited October 22, 2024

Bryan was amazing! The best customer service I've ever had :) fast and great!

We once had this app and changed to another one to "save money" let me tell you... NOT WORTHY! this one is THE BEST out there.

So happy to be back!! Thank youuu

Gingerly Shop | The Sustainable Skincare Co.
Dominican Republic
Over 1 year using the app
Rivo replied August 30, 2022

Thanks for the 5-Star review! 🤩 Cheers, Kevin

September 21, 2022

I just downloaded this app and Therese has been so kind and patient to guide me through the set up! Thank you!

Gold & Behold
Singapore
Over 1 year using the app
Rivo replied September 21, 2022

Thanks so much for choosing our app! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Best wishes, Kevin

October 17, 2021

I liked how easy it was to set up and how quick and helpful the customer service is. So far I would definitely recommend.

Soulwood Store
Australia
Over 1 year using the app
Rivo replied October 18, 2021

Glad you like our app and customer service! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Thanks, Kevin

February 19, 2022

I just downloaded this app, so I can't go into details yet. I can say that if the company is half as great as their cust. Service rep. Pete, then I'm definitely looking forward to working more closely with this brand. Thanks for being so awesome Pete.

Pressed By Opal
United States
Over 1 year using the app
Rivo replied February 21, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our customer service! We're always striving to top your expectations and love the feedback! If you have further questions or encounter issues along the way, please don't hesitate to let us know. Our team at Rivo is always happy to help. Thanks, Kevin

May 15, 2021

Pas mal pour le moment. A tester pour tous les paramètres mais cela semble assez facile d'utilisation

ENAE Minéraux
France
Over 1 year using the app
Rivo replied May 17, 2021

Merci beaucoup pour les 5 étoiles! 🌟Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. Bravo, Kevin

Edited April 4, 2023

Abbie was TERRIFIC! She was so so helpful, very efficient and extremely knowledgeable and patient. The most important thing was: she went beyond the scope of her position to help me do what I need to do. I 100% do not do well with website development. It’s because of superior customer service reps like Abbie that I have a beautiful site.
Pay her more, she deserves it!

Celtic Fair
Canada
Over 1 year using the app
Rivo replied April 4, 2023

We're thrilled that we've provided excellent customer service and went above and beyond to ensure that your website development needs were met. We appreciate your business and are grateful for your kind words. Please do not hesitate to reach out with any further needs or concerns.
Best regards, Kevin

April 15, 2023

Great customer service from Jel, making sure everything was easy to understand and apply to my store.

TradingSuit
United Kingdom
Over 1 year using the app
Rivo replied April 17, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed.
All the best, Kevin

December 23, 2021

This app is great for helping with customer loyalty on my site. Customer support has always been quick and efficient when I reached out.

Envy Kurves
United States
Over 1 year using the app
Rivo replied December 23, 2021

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

April 15, 2021

We used this app to help us provide rewards for our customers. We like how easy it is to setup, configure, use and match to our brand colors.

Paisii Co
United States
Over 1 year using the app
Rivo replied April 15, 2021

Wonderful! Thanks so much for the 5-star review! 🚀 All the best, Katherine

September 10, 2021

So far all my interactions with them have been very wonderful. My site is just barely getting started but I am happy with the service so far!

Edge of Glory Creations
United States
Over 1 year using the app
Rivo replied September 13, 2021

Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin