Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

April 15, 2023

Great customer service from Jel, making sure everything was easy to understand and apply to my store.

TradingSuit
United Kingdom
Over 1 year using the app
Rivo replied April 17, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed.
All the best, Kevin

December 23, 2021

This app is great for helping with customer loyalty on my site. Customer support has always been quick and efficient when I reached out.

Envy Kurves
United States
Over 1 year using the app
Rivo replied December 23, 2021

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

April 15, 2021

We used this app to help us provide rewards for our customers. We like how easy it is to setup, configure, use and match to our brand colors.

Paisii Co
United States
Over 1 year using the app
Rivo replied April 15, 2021

Wonderful! Thanks so much for the 5-star review! 🚀 All the best, Katherine

September 10, 2021

So far all my interactions with them have been very wonderful. My site is just barely getting started but I am happy with the service so far!

Edge of Glory Creations
United States
Over 1 year using the app
Rivo replied September 13, 2021

Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

September 1, 2021

THis app has helped my business a lot, just in the short time I have been using it!! Also, support is very quick to respond and they go above and beyond to help!!

Beautifully Intimate - Sexy Diva Lingerie
United States
Over 1 year using the app
Rivo replied September 1, 2021

We're so excited that our app has provided excellent results for your store in just a short amount of time! 🚀 Your review is very much appreciated! Cheers, Kevin

July 2, 2023

I literally just came to update the site and the app and was met with awesome customer service and rewards by Paul. Very unexpected, but very appreciated. I've been using the loyalty app for about a year, and although I'm still building a customer base, those that have used the loyalty points have appreciated it's ease of use.

Thank you Rivo!

Black Flour Apparel Co.
United States
Over 1 year using the app
Rivo replied July 3, 2023

Thanks so much for sharing your experience. It's awesome to hear that our team provided great customer service! We're glad our app has been helpful for you and your customers. We're here to support you along the way! 👍
- Lea, Rivo Support Manager

March 5, 2021

Super easy to set up. I wish there was a birthday reward option to reward my customers with but overall it's great!

Shabby Chic Collection
United States
Over 1 year using the app
Rivo replied March 5, 2021

Hi there,

Thank you for the feedback! We are actually releasing a birthday reward feature in BETA mode today :) I will add this to your store later today.

Cheers
Stuart

June 10, 2021

Im on start, at the moment easy and fast for configuration. Hope I will get the same results like the others

Grip-on Tools
Spain
Over 1 year using the app
Rivo replied June 10, 2021

Thanks so much for choosing our app! If you have any questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Cheers, Kevin

February 18, 2022

I 100% recommend this app ! Very easy to use. Thanks to Lance to help me very quickly and effectively.

Delice de bougie
France
Over 1 year using the app
Rivo replied February 18, 2022

Thank you so much for the 5-Star review and for recommending us to the community! All the best, Kevin

February 8, 2022

Again The customer service on the app is the best I've come across. Harleen what very quick and was very easy to talk to.

Parkway Graphics™ All Rights Reserved
United States
Over 1 year using the app
Rivo replied February 8, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin