Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 15, 2022

Betty, was absolutely amazing in assisting me with my updates. She was very thoughtful and thorough.

Myelle Monroe Chic Boutique
United States
Over 1 year using the app
Rivo replied March 15, 2022

Thank you so much for the positive feedback and 5-stars! 🤩 We are always happy to help in any way we can! Best regards, Kevin

March 4, 2021

So far, this app is great! Easy to download and set up, the video tutorial is very easy to follow. My store is new, don't currently have a lot of sales yet, but I am sure this app will be a bit hit!

Soup's Kitchen
United States
Over 1 year using the app
Rivo replied March 5, 2021

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Katherine

Edited August 30, 2022

Amazing support on a really really short time and easy to use. Will be totally enough for your rewards program requirements! Special thanks to Paul and Arianne for their amazing support!

Enndia
Türkiye
Over 1 year using the app
Rivo replied August 30, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

January 27, 2022

Recently I started working with Rivo and i really like it, easy to get started through a free plan with all you need to begin engaging customers and with translation options which i was looking for

gourmets.pl
Poland
Over 1 year using the app
Rivo replied January 27, 2022

We are so happy you are liking the app so far! 🙌 Feel free to reach out any time if we can help answer any questions. Best wishes, Kevin

November 15, 2022

It is a good app for loyalty and rewards program , and the customer service Pete is serving me well.

GWM Store Official
Malaysia
Over 1 year using the app
Rivo replied November 15, 2022

Thank you for the 5-star review! 🌟 We appreciate you using our app! Cheers to success to you and your business! Best wishes, Kevin

May 31, 2022

I just launched the app and I needed some help with the setup. Abbie was great! She helped me very quickly and she was great to talk to. Great customer service!

Petponia
United States
Over 1 year using the app
Rivo replied June 1, 2022

We're so happy that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be pleased to lend our hands anytime. 😃 Thanks, Kevin

October 6, 2022

It's really easy to set up and use, plus their customer service is excellent! Abbie took care of all my questions and then some! I had recently updated to the 2.0 theme and she noticed a few things that didn't carry over in the update! She was absolutely fabulous! Plus my customers love they can redeem for rewards and it counts for prior purchases too!

Little Texas Yarns
United States
Over 1 year using the app
Rivo replied October 10, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

June 8, 2022

Abbie IS AMAZING!!! She went far and beyond for me and got me excited about this app even more. I am very pleased by the way she handled our conversation...very courteous, friendly, fun, and most of all efficient and knowledgeable. Thanks again, Abbie. You rock!

GG & Co.
United States
Over 1 year using the app
Rivo replied June 9, 2022

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for sharing the positive feedback! 😊 Cheers, Kevin

April 13, 2022

Application installée ce jour, semble relativement complète et sérieuse. J'ai apprécié le contact de Betty par chat lorsque j'ai eu une question. :)

Mademoiselle Ambre
France
Over 1 year using the app
Rivo replied April 13, 2022

Merci d'avoir installé notre application ! Nous sommes ravis que vous ayez vécu une expérience 5 étoiles ! 🎉Nous nous efforçons toujours de vous aider, vous et votre entreprise, à réussir ! Si vous avez des questions ou des problèmes en cours de route, faites-le nous savoir. Nous sommes là chaque fois que vous avez besoin de nous. Bien à vous, Kévin

February 10, 2022

Havent yet implemented the app but looks fantastic! I like the layout and how easy it is to navigate all the different parameters.

Lifegate Pharmacy and Wellness
India
Over 1 year using the app
Rivo replied February 10, 2022

Thanks for choosing our app! We are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best regards, Kevin