Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 1, 2023

Paul was great & he went above and beyond with helping me out. Thanks for the assistance. I give him 5 stars for the awesome customer service!

Lavish Mindz Apparel
United States
Over 1 year using the app
Rivo replied May 1, 2023

Thank you so much for the wonderful feedback! I'm glad to hear that Paul was able to exceed your expectations and provide exceptional customer service. We appreciate your business and look forward to serving you again soon! - Lea, Rivo Support Manager

July 26, 2022

After receiving the best service I've had in a very long time, I couldn't but share it with others.
Professional, Courteous, friendly and kind is just a few words to describe the service I received from Abbie.
Thank you Abbie and team for creating your amazing Apps and backing them up with incredible service. Wishing you all the success you desire.
Cheers

SAKA WATER
Australia
Over 1 year using the app
Rivo replied July 26, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

April 18, 2022

I am new this app and since installing it, it has been the easiest app to use! I highly recommend it.

almostheavenchildrensboutique
United States
Over 1 year using the app
Rivo replied April 18, 2022

Excellent! Thanks so much for choosing our app and recommending us to the Shopify community! 🙌 Cheers, Kevin

November 3, 2022

Pete was WONDERFUL! He went over and beyond! I have a free account with Rivo and let me say - you get SOOO MUCH! Once my store grows, I will definitely upgrade my account to unlock all full features! Their customer service support is WONDERFUL too! and I have spoken with a handful of support associates at Rivo. This is HONESTLY the best app for their customer rewards and loyalty program. THE BEST, hands-down!! I downloaded so many other apps that weren't good enough until Rivo. The ease of setup is what I genuinely appreciate.
This is my honest review. Thank you guys!

Jubilee's Pot Pies
United States
Over 1 year using the app
Rivo replied November 3, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🤩 Cheers, Kevin

April 15, 2022

Above and beyond customer service & very quick replies! Always pleasant to deal with and the app is really easy to use. Definitely recommend!

Deadly Native Apparel
Canada
Over 1 year using the app
Rivo replied April 15, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

Edited April 1, 2022

I love this app and it is definitely helping my business grow a lot! Customer service is great and Betty was very helpful . I cannot wait to upgrade to the paid plan soon . Definitely recommended

VENETA JEWELS
United States
Over 1 year using the app
Rivo replied January 26, 2022

Wonderful! Thanks so much for choosing our app and recommending us to the Shopify community! 🙌 Much appreciated, Kevin

November 5, 2022

Chatted to Taci and she was really helpful and really knowledgeable. Very happy. She even gave me a few freebies that I didn't ask for! :)

sqwarewear
United Kingdom
Over 1 year using the app
Rivo replied November 8, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

September 8, 2022

Abbie was awesome an assisted me with getting some of my app and website updated to serve our customers with excellence. The app has some really cool features that have turned those checking us out into purchase orders. THANK YOU!

deronsmiraclemeatdust.com
United States
Over 1 year using the app
Rivo replied September 9, 2022

We're so excited that our app has provided excellent results for your store so far! 🚀 Thanks so much for the awesome feedback and review! All the best, Kevin

May 21, 2021

good app, offers great features, would highly recommend for online store of any kind of product!!!!!

DulceMarea
United States
Over 1 year using the app
Rivo replied May 21, 2021

We're so grateful for your kind words 🙂 Thanks so much for sharing your review with us and the community! All the best, Kevin

May 31, 2023

I just started but so far Paul was super helpful and even gave me some other suggestions for my store. Definitely recommend!!

Bossmama210
United States
Over 1 year using the app
Rivo replied June 2, 2023

Thank you so much for your feedback! We're happy to hear that our team was able to assist you and offer valuable suggestions for your store. If you need any further assistance, don't hesitate to reach out to us! - Lea, Rivo Support Manager