Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

October 1, 2024

Excellent app, great support team, Thank you Bryan, you've done a great job. Thank you.

SKYFIRE
United States
14 days using the app
Rivo replied October 3, 2024

We're thrilled to hear you're happy with the app and our support team! Thanks for the kind words and appreciation. 😊
- Kevin & Rivo Team

September 18, 2024

So far so good. Customer support is fast.

APEXEL
Hong Kong SAR
5 months using the app
Rivo replied September 19, 2024

Great to hear! We're glad you're finding our customer support fast and helpful. Thanks for the feedback! 😊
- Kevin & Rivo Team

August 28, 2024

Pete, brilliant stuff mate. Another occasion I just sat back and have it all done.

Tony's Aussie Prints
Australia
About 2 months using the app
Rivo replied August 30, 2024

Cheers, mate! Glad you could sit back and let us handle things. Thanks for trusting us with your needs!
- Kevin & Rivo Team

October 26, 2024

Bryan was so helpful and made my concerns easy to deal with. Thank you!

Arcane Beauty Collection
United States
16 days using the app
Rivo replied October 29, 2024

Awesome to hear that, thank you! We're always here to make things smoother for you. 😊
- Kevin & Rivo Team

September 24, 2024

It's a great app.And the support is also great!!

新潟産地直送 小竹食品 オンラインショップ
Japan
Almost 3 years using the app
Rivo replied September 25, 2024

Thanks for the great review! We're happy to hear you love the app and our support. 😊
- Kevin & Rivo Team

September 13, 2024

great support just to get started... We are excited to be working with Rivo and even more excited with the customer support! Abbie quickly and clearly answered our questions.

Ink Defense
United States
3 days using the app
Rivo replied September 15, 2024

Thrilled to have you on board and excited to hear our support team could assist you so well! We're here whenever you need us. 😊
- Kevin & Rivo Team

November 9, 2024

Real glad with Dan's help, in a couple of minutes all my questions were solved. Thanks!

TopRockSports OÜ
Ukraine
3 days using the app
Rivo replied November 11, 2024

That's fantastic to hear! We're happy we could assist you quickly. Thanks for the feedback! 😊
- Kevin & Rivo Team

November 12, 2024

Arriane was really helpful, helped us set up everything up with ease !

filhaal.co.uk
United Kingdom
2 days using the app
Rivo replied November 13, 2024

We're glad to hear the setup went smoothly with our help! Thanks for sharing your positive experience. 😊
- Kevin & Rivo Team

September 5, 2024

Paul was very Patient in helping me solve my issue it was like having my very own personal tech assistance even though the problem was not related to his software but a newbie error on my part he stayed with me till we figured it out

Zainy Trends
Trinidad & Tobago
2 days using the app
Rivo replied September 8, 2024

We're always here to help, no matter the issue! Thanks for the shout-out to our patient support team. Glad we could assist you! 😊
- Kevin & Rivo Team

November 13, 2024

Great and helpful assistance. The app seems to be filled with a lot of good features on the free paln. Further, it looks clean and seems to work great.

Atlan
Norway
About 17 hours using the app
Rivo replied November 14, 2024

Thanks for the positive feedback! We're glad you're enjoying the features and design of our app. If you have any questions or need further assistance, we're just a message away!
- Kevin & Rivo Team