Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Built for Shopify

Reviews (2,025)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its pop-up, loyalty, and reviews features, which are crucial for online businesses. They find it user-friendly with customization options for brand consistency. The advanced targeting and dynamic pop-up functionality are praised for enhancing marketing campaigns. The loyalty program effectively rewards customers, boosting engagement. The integration of customer feedback into product pages increases conversions and credibility. Merchants report increased sales and customer account creation. The app is compatible with various e-commerce platforms and offers responsive customer support. A free version is available for small businesses. The app is commended for its seamless experience, intuitive design, and exceptional customer service.

March 18, 2024

Very helpful and professional

4th Dimension Apparel
United States
10 months using the app
Rivo replied March 19, 2024

Thank you! We're thrilled you found our team helpful and professional. We're here whenever you need us!
- Kevin & Rivo Team

February 25, 2024

nice to chat with you and so helpfull and i just want to say her lots of thanks

Topetail
India
About 2 months using the app
Rivo replied February 27, 2024

So happy to chat and help out! Your thanks mean a lot to us. 😊 Please don't hesitate to reach out again!
- Kevin & Rivo Team

March 7, 2024

Jel me ayudo muchisimo!!! gracias, mo solo me ayudo con lo que le pedi al principio si no que tambien me ayudo dandome consejos sobre ciertas cosas que no sabia como hacer para mejorar mi pagina!! thank you Jel!

Merliba
United States
3 months using the app
Rivo replied March 11, 2024

¡Me alegra saber que podemos ofrecerle más de lo que pidió inicialmente! Tu gratitud calienta nuestros corazones. ¡Aquí para ayudar en cualquier momento! ¡Gracias!
- Equipo Kevin y Rivo

April 27, 2024

great quick customer support in chat feature.

Wild Thingz Botanicals
United States
6 days using the app
Rivo replied April 29, 2024

Thanks for your feedback! We're happy to hear you had a great experience with our chat support. 😊
- Kevin & Rivo Team

April 28, 2024

Of course I would recommend Rivo because of its convenience and quick support.

Darrshi
India
4 days using the app
Rivo replied April 30, 2024

Thanks for recommending Rivo! We're thrilled you found convenience and speedy support with us. We appreciate your support!
- Kevin & Rivo Team

April 18, 2024

Love it the customizable option available for free beats other loyalty apps

Assatu
Australia
About 22 hours using the app
Rivo replied April 19, 2024

Thanks for the positive review! We're thrilled you enjoy the customizable options. Your satisfaction is our priority! 😊
- Kevin & Rivo Team

January 25, 2024

Not often I take my time to do a review. However the service level of the people behind this app was just phenomenal. Wonderful service all the way and the app seems to work flawlessly.

In Good Hands
Norway
About 2 years using the app
Rivo replied January 26, 2024

Thank you so much for taking the time to leave this review! We're thrilled about your phenomenal experience with our service and app. Your feedback is greatly appreciated!
- Kevin & Rivo Team

March 19, 2024

Pete was fantastic. He verified my account quickly and also provided a few improvement advice. Great customer service from Rivo.

Royal Pure Nest
Australia
6 days using the app
Rivo replied March 20, 2024

Delighted to know we delivered fantastic support and helpful advice for your account! We aim for great service. Thanks for acknowledging our efforts!
- Kevin & Rivo Team

April 8, 2024

Simple to use, yet flexible and very responsive customer service.

Sapiens Futé
Canada
6 days using the app
Rivo replied April 10, 2024

Thrilled to hear you're enjoying the simplicity and flexibility! Your kind words about our customer service truly made our day. Thanks a bunch!
- Kevin & Rivo Team

February 20, 2024

Arianne was so kind and replied really fast, when I had some questions about setting up the app to work for my brand! Seems like a really great and easy app!

Confetti Dogs
Denmark
27 days using the app
Rivo replied February 22, 2024

So glad you found the app easy to use and our support helpful and quick! Thanks for the kind words. We're here to make sure everything works perfectly for your brand! 😊
- Kevin & Rivo Team