Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

August 25, 2021

I signed up for this app when it was newer and I have been happy with it. They listen to your feedback and continue to try to improve and add features.

Joyful Equestrian
United States
Over 1 year using the app
Rivo replied August 25, 2021

Excellent! It's music to our ears that you are happy with our app! 🙂 Let us know if we can help answer any questions at any time. All the best, Kevin

Edited November 4, 2024

Just coming back to the app. I've had success with it before, now trying to be more deliberate with it, and hopefully generate a lot of sales. Jel helped me re-set up the app, and I appreciate her help. She went above and beyond for me, and saved me a lot of time. Would recommend this app for the customer service alone!!

BlacFundsMatter
United States
Over 1 year using the app
Rivo replied September 14, 2022

Glad to hear you are liking the app so far! 😊 If you need anything at all just let us know. Thanks, Kevin

February 9, 2022

Love the ease of use on this app for myself and my customers. The customer service is phenomenal and Harlem was very friendly and helped me quickly! ❤️

Little River Cloth Company
United States
Over 1 year using the app
Rivo replied February 9, 2022

We always make sure to provide our customers with the best service possible and, we're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

June 9, 2021

Great!!! I'm so happy with this app and the customer service. I really appreciate it. Thank youuuuuu

Fantasy World Jewelry
United States
Over 1 year using the app
Rivo replied June 9, 2021

Thank you so much for the wonderful feedback! 🤩We are always happy to help out in any way we can and if any other questions come up or if we can help along the way, feel free to reach out to us anytime. 🙌 All the best, Kevin

March 6, 2022

very responsive and cordial, wonderful working with her in setting up. I got the information I needed.

Purpleants Chocolatier l Craft Chocolate Maker
Philippines
Over 1 year using the app
Rivo replied March 7, 2022

Thanks so much for the review! Let us know if we can help answer any questions at any time. Best regards, Kevin

February 28, 2022

Perfect customer service. I was helped quickly and adequately. Quick and friendly responses. Very satisfied

don't waste culture
Netherlands
Over 1 year using the app
Rivo replied February 28, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

March 9, 2021

Super easy to set up and customize to my store. It is EXACTLY what I was looking for and am excited to see if it increases my sales and traffic. Kevin reached out to check on my satisfaction shortly after I installed the app. The care is greatly appreciated.

Repeats4U
United States
Over 1 year using the app
Rivo replied March 10, 2021

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Katherine

May 3, 2023

I love this app and all the ones developed by Rivo, as they are helping me a lot with the development of my online store. I greatly appreciate the attention and help of Pete, who has been super nice and very supportive, and has made the online store look even better for visitors. Thank you very much for everything, Pete!

Frikiexpo
Spain
Over 1 year using the app
Rivo replied May 3, 2023

Thank you so much for your wonderful feedback! We're so glad to hear that our support team was able to provide you excellent assistance. Your satisfaction is our top priority, and we are grateful for your trust in Rivo. - Lea, Rivo Support Manager

October 13, 2021

I am using the app to capture more clients and to see if subscription could be a strategy in the near future. I am still learning how to set the rewards without giving to much. Greta App, think helps my page to look more professional and with a team behind it. Full Life Bakery

Full Life Gourmet Bakery
United States
Over 1 year using the app
Rivo replied October 14, 2021

Thank you for the 5-Star review! 🌟 Your honest feedback means everything to us, and we're so glad that you like the app. If you have any questions along the way, please let us know. Best regards, Kevin

Edited November 22, 2021

This is the best rewards program that I have found for my Shopify store. They also have very great service.

Cherry Monkeys, Inc
United States
Over 1 year using the app
Rivo replied November 23, 2021

What a wonderful review! 🤩This made our day! Thank you so much for the 5 stars and for your kind words! Cheers, Kevin