Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 16, 2023

Excellent service, I'm in the process of integrating all Rivo's apps into my store. I feel comfortable in doing so because I know support is there to help me. Thanks Arianne!

Dang Designs
Canada
Over 1 year using the app
Rivo replied May 16, 2023

Thank you for sharing your experience with us! So happy to hear that you're finding our apps easy to integrate into your store. We appreciate your trust and can't wait to see your successful store with our apps! - Lea, Rivo Support Manager

September 13, 2022

It has been great service and extremely grateful from Alex support with with updating and tending to our needs. Absolutely incredible and helped me immediately thank you so much.

SOP International
United Kingdom
Over 1 year using the app
Rivo replied September 13, 2022

Wonderful review! Thank you so much, and we are here for you anytime you need help. Greatly appreciate the feedback! 🎉 Best regards, Kevin

April 26, 2023

Gostei muito da atenção da moça chamada Jel Ela me atendeu muito bem e foi rápida e cuidadosa! Tive minhas expectativas e dúvidas minimizadas.

O Badalo do sino
Brazil
Over 1 year using the app
Rivo replied April 27, 2023

Obrigado por sua avaliação! Estamos felizes em saber que Jel foi capaz de fornecer um serviço tão útil. Agradecemos o seu negócio e esperamos conversar com você novamente em breve! - Lea, Rivo Support Manager

June 24, 2022

Lance was very friendly, kind and helpful. He solved my problem within minutes. I had a great experience with his customer service.

7 SUNS
United States
Over 1 year using the app
Rivo replied June 24, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

December 1, 2021

Very good products and services, very convenient to use, and the customer service reply is very fast!

Diybrothervinyl
China
Over 1 year using the app
Rivo replied December 1, 2021

We are so happy you are enjoying our app and services! Thank you so much for the 5-stars! 🌟Best wishes, Kevin

July 22, 2022

lance was a great help. took care of what i needed with urgency and professionalism. thank you for your help today.

California Shooting Supplies
United States
Over 1 year using the app
Rivo replied July 22, 2022

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Much appreciated, Kevin

September 8, 2022

amazing customer service so far! Their response is fast an amicable/
I'm migrating from the smile app and it looks like a better program as it has its own rewards website that makes it more user-friendly for customers

Badass Mom
United States
Over 1 year using the app
Rivo replied September 8, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 We are so glad that you love our services so far. If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

October 14, 2021

Great app for loyalty and referral programs! Very simple and easy to set up and use. Live Support is very helpful and easy to communicate to, they are willing to assist with small or large queries. Thanks, Rivo!

Prime Growth Nutrition
South Africa
Over 1 year using the app
Rivo replied October 14, 2021

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 All the best, Kevin

March 19, 2022

Abbie was amazing. She helped me resolve some issues I had with my store and suggested related/new rivo apps that would help my store be better successful. Such a sweet person. Thank you so much!! <3

Scented Affirmations
United States
Over 1 year using the app
Rivo replied March 25, 2022

Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Katherine

June 26, 2022

Trish was so nice and help me clearing something up while setting up the app. Beside, the app has everything I need so far. Highly recommended.

Mega Lash Academy
United States
About 1 year using the app
Rivo replied June 27, 2022

We are so happy that you love our app and customer services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉 All the best, Kevin