Rivo Loyalty Rewards Referrals
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,360)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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The helpdesk's really helpful. They reply fast, I'm using the free plan and it has plenty of functions to work with!
Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Cheers, Kevin
Outstanding customer service ! Excellent apps & I love that the free plan allows so much - Will absolutely be upgrading the we can !
Thank you so much for your kind review! We're thrilled to hear you're enjoying our apps and our customer service. We're glad our free plan is meeting your needs and we can't wait to see you upgrade to even more amazing features! - Lea, Rivo Support Manager
Customer service was great and everything is working smoothly thus far. Can't wait to see what this app will do!
We truly appreciate the 5-Star review! These reviews make our day here. If you have other questions or experience issues along the way, just let us know. 😃 Best regards, Kevin
Pete was fantastic he was very helpful and funny.
So far I like the app and I'm sure my customers are going to love it too. I mean having points thrown in your face for free items would definitely have me coming back! But I would just come back for Pete because he's hilarious
Thank you for using our app! We're so happy to have you as a customer and are always here to help with any questions or issues you may have.
Much appreciated, Kevin
Pete war sehr sehr nett und schnell ausserdem hilfbereit. Ich danke für alles :)))))))))))))))))))))))
Vielen Dank für die 5 Sterne. 🌟 Lass es uns jederzeit wissen, wenn du weitere Hilfe benötigst. Tschüss, Kevin
Brindan muy buena atención al cliente, la aplicación en su forma gratuita parece que funciona bien...
¡Muchas gracias por la revisión de cinco estrellas! Háganos saber si podemos ayudar a responder cualquier pregunta en cualquier momento. Todo lo mejor, Kevin
I was helped by Arianne today. Initially, I just wanted to have the "Powered by Rivo" removed from our page. She was able to do that within a few minutes but also offered a few really helpful suggestions for our website. She gave me instructions on how to add a Favicon, as well as helping us adjust the location of our rewards widget. Super helpful, polite, and grateful they employ someone like Arianne! GOOD customer service is hard to find.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Abbie is awesome, super helpful and she worked on my account an also made it vip thank you again!
Thanks so much for the awesome review! 🙌 Best regards, Kevin
Great job! Thanks for the help on the chat. Big help! I appreciate it. I am going to try to work on configuring the setup and get started now.
We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
The App is amazing & increased our sales.
Pete from the customer service guided me to their whole process & helped me out within a few minutes. Very recommended
We're so glad our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin