Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and sales through loyalty and referral programs. It's noted for its easy setup, integration with Shopify, and features like tiered programs and POS integration. The customer support team is praised for being responsive and offering personalized help. Merchants are satisfied with its performance in managing loyalty programs and enhancing customer loyalty.

January 11, 2022

Great app, easy to work with, I'm using it since beggining and its really good. Also great support. Would recommend 10/10.

Dáme hry
Czechia
Over 1 year using the app
Rivo replied January 11, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🚀Cheers, Kevin

April 3, 2022

Abbie went above and beyond to help me with my store and app! She gave me a few new apps to try out.

Two Little Owls Co
United States
Over 1 year using the app
Rivo replied April 4, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 24, 2021

App it's really nice and easy to use! strongly recommend!!!! It's a nice way to bring costumer back to your store !!!

Cleavage Lingerie
Brazil
Over 1 year using the app
Rivo replied March 25, 2021

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Katherine

February 9, 2022

We haven't officially kicked off this app yet - but I will say that the customer support has already been amazing! I've never had anyone as responsive during the setup process (James - you rock!).

Sound
United States
Over 1 year using the app
Rivo replied February 9, 2022

Wonderful, thanks so much for choosing our app! 🙌 Your positive feedback and 5-star review are very much appreciated! If you have any questions, please feel free to reach out to us anytime. We are always here and happy to help. Best regards, Kevin

January 23, 2023

Easy to setup, customer service is responsive, if only they allow more reward types in the free programme so we can try out which features our customers like before deciding to upgrade the programme.

Makericks3D
Singapore
Over 1 year using the app
Rivo replied January 23, 2023

These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. Best regards, Kevin

January 9, 2022

Just started with the app, so we'll see how successful it is...but the customer support has been wonderful...Abbie was particularly pleasant and helpful!

Nice Lift Co.
United States
Over 1 year using the app
Rivo replied January 10, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

December 9, 2021

Absolutely amazing service by team member Lance. Guided be from A to Z and spent over an hour with me with prompt replies and considerate service. Thank you!

Beabloss
Australia
Over 1 year using the app
Rivo replied December 9, 2021

We're so glad to hear you had a 5-star experience! 🤩 Thanks so much for the positive review and feedback! If you need more help along the way, just drop us a line anytime. Cheers, Kevin

November 6, 2022

Great help by Arianne and very prompt responses. Understood the problem and provided extra assistance for me to get more familiar with the features as well.

OurDve
India
Over 1 year using the app
Rivo replied November 8, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

May 1, 2023

Paul was great & he went above and beyond with helping me out. Thanks for the assistance. I give him 5 stars for the awesome customer service!

Lavish Mindz Apparel
United States
Over 1 year using the app
Rivo replied May 1, 2023

Thank you so much for the wonderful feedback! I'm glad to hear that Paul was able to exceed your expectations and provide exceptional customer service. We appreciate your business and look forward to serving you again soon! - Lea, Rivo Support Manager

August 17, 2023

Abbie was amazing. She helped me with a few things and was able to give me clear directions. She also suggested a few things to help with my website. Abbie is a 5 star helper and very patient.

Customized Creations by Angie
United States
Over 1 year using the app
Rivo replied August 22, 2023

Thank you so much for your amazing review! We're thrilled you had a great experience with our team. We always aim to provide valuable and helpful suggestions to improve your experience. We truly appreciate your kind words and support.
- Lea & Rivo Team