Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

January 11, 2023

Simply the finest example of knowledgable, polite, professional and technically savvy customer support. Rivo is the best in the business

Luminance Skincare
United States
About 1 year using the app
Rivo replied January 11, 2023

Thank you for the wonderful review! 🤩 We appreciate you using our app and for helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

December 8, 2021

Lance from customer support helped me in navigating all their new amazing user friendly features. Great app, amazing customer service.

Glora
Canada
About 1 year using the app
Rivo replied December 8, 2021

Glad we're able to help you with your concern. 😊 If there's anything else we can do, please don't hesitate to let us know! We are here for you anytime. All the best, Kevin

June 5, 2022

Super easy to setup and a lot of options to modify to make it perfect for you, even with the free version! Their online chat is so quick to respond and more than helpful to provide advice and help fix issues. Vicky was especially helpful :)

3 Bees Bakeshop & Supply
Canada
About 1 year using the app
Rivo replied June 6, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have further questions. Best regards, Kevin

May 5, 2022

The app was easy to install and worked great. I can see many customers using it and getting repeat sales

Summit Gear
Australia
About 1 year using the app
Rivo replied May 5, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket sales! 🚀 Thanks so much for using our app and for the 5-stars! Best regards, Kevin

October 21, 2022

Been using this app for a while now. Just contacted them as I needed the reward button moved on our home page and had no idea how to do it. Nothing was too much trouble and the button was moved within minutes. Very happy with the app and the support provided.

Tools and Things
United Kingdom
About 1 year using the app
Rivo replied October 21, 2022

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have any further questions or if we can help along the way, feel free to contact us anytime! Much appreciated, Kevin

Edited March 4, 2021

I was going to use SMILE, but and it caught my eye. It is so easy, cute, and efficient, and gets the job done right and more!

Artemis Cosmeticos
United States
About 1 year using the app
Rivo replied March 4, 2021

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Cheers, Katherine

December 12, 2021

Really great app its has already got me more sales. Team behind it are great and helpful! The reply to requests and questions quickly!

Frankengoop
United Kingdom
About 1 year using the app
Rivo replied December 13, 2021

We're so excited that our app has provided excellent results for your store! 🙌 Your honest feedback means everything to us and we're glad you feel we're on the right track! All the best, Kevin

February 1, 2022

Ryan is AMAZING!!! He helped me with what I needed, customer service is top notch and he also gave amazing feedback about my website. Thank You!!! :)

avigbor
United States
About 1 year using the app
Rivo replied February 1, 2022

We're so grateful that you are satisfied with our customer service. 😊 If you need further help along the way, please don't hesitate to let us know. Our team at Rivo is always here for you. Thanks, Kevin

October 12, 2022

Maria was very helpful in answering all my questions promptly and was also very polite. I hope to work with her again!

Distinctive Styles
United States
About 1 year using the app
Rivo replied October 12, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

July 12, 2023

Good and prompt support. The app is very good value, best in the market. I don't have many problems in installing it.Thank you very much!

JACO 積高
Hong Kong SAR
About 1 year using the app
Rivo replied July 14, 2023

Thank you so much for your kind words! 😊 We're thrilled to hear that you're loving our app! 🙌 If you ever need assistance, we're here to help! Thanks again for your amazing review!
- Lea & Rivo Team