Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,362)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 9, 2022

Great addition to our store, and Abbie from support was lovely and super helpful! Using a few Rivo apps and can't complain at all!

The Bee's Tees
Australia
About 1 year using the app
Rivo replied March 10, 2022

Thank you so much for using our apps and the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

April 4, 2022

Mary was fast and very helpful. It did not take long for her to help me. She was excellent! I love that she was able to remove branding for me to make the app look as professional as possible.

All For Zen
United States
About 1 year using the app
Rivo replied April 5, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

July 31, 2023

The customer service was excellent. They helped with everything I had an issue with. I will definitely keep using this app for my store.

Esy Arts
United States
About 1 year using the app
Rivo replied August 2, 2023

Thanks for the kind review! 😄 We're thrilled that you loved our customer service. We're here to help with any questions you may have in the future. Thank you for choosing Rivo for your store!
- Lea & Rivo Team

Edited October 19, 2021

Used for convert and the logic works.I wish more functions such as customized reminder for shoppers.

Swan Wine Group Mini Store
Australia
About 1 year using the app
Rivo replied October 19, 2021

🙂 Thank you for the 5-star review, and your suggestion is excellent! I have submitted them over to our product team, but if there are any additional details you want to add, you can do it here http://feedback.rivo.io/. Let us know if we can help answer any questions at any time. Cheers, Kevin

June 23, 2022

merci la conseillère est superbe j'ai eu toutes les réponses a mes questions merci votre équipe est très compétente

Sara mastoura
France
About 1 year using the app
Rivo replied June 23, 2022

Merci beaucoup pour tes mots gentils! Nous sommes toujours heureux de vous aider et disponibles chaque fois que vous avez besoin de nous. 🤩 Bravo, Kévin

January 18, 2023

Great features, easy to use and understand and SUPER GREAT understanding and helpful team. I seriously love everything about that app. It's a must have..

Fit 'n' Vit
United Kingdom
About 1 year using the app
Rivo replied January 18, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

Edited January 5, 2022

I love this app for setting up rewards for customers! It's great to reward returning customers and send people free coupons for their birthday, etc. :-) The customer support is also amazing! Ryan helped take care of everything and was so helpful & friendly!

BashfulMagpie
United States
About 1 year using the app
Rivo replied January 7, 2022

Glad you love our app, and we're so pleased to hear that you are satisfied with our customer support! Thank you so much for the 5-Star review. Best wishes, Kevin

June 14, 2023

This app has been amazing so far and really does offer more features for less than other apps. Paul was also awesome; he helped me with things I didn’t even know where options and even though I had a simple request he asked a few simple questions and took care of some things on another Rivo app I use. This is a great app run by a great team.

Holy naturals
United States
About 1 year using the app
Rivo replied June 15, 2023

Thank you so much for your kind review! We always aim to go above and beyond to provide more value and are happy to have you as a satisfied customer. Thanks again for your support! - Lea, Rivo Support Manager

May 31, 2022

Muy recomendable! Además la atención recibida fue excelente. Mis clientes usan habitualmente la aplicación, es muy útil.

Get Followers
Spain
About 1 year using the app
Rivo replied May 31, 2022

¡Estamos muy emocionados de que sus clientes usen regularmente la aplicación! ¡Muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! 🎉Saludos, Kevin

June 21, 2022

This app is very easy to use and has so many cool features. Lance went above & beyond to provide great service and help me get started. Great customer service. Thanks again!

Glossy Couture Cosmetics LLC
United States
About 1 year using the app
Rivo replied June 21, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin