Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,362)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

January 28, 2022

The app was blocking our BBB Accredited Business flyout. Lance moved it to the other side of our website. It looks great!

Skineez®
United States
About 1 year using the app
Rivo replied January 28, 2022

We are so happy that we're able to help you with your concern! 🤩 If there's anything else we can do, please feel free to reach out to us anytime. Thanks, Kevin

February 20, 2022

Great expert costumer service, very helpful and careful.
I would love to keep using their app in future

Emilia Grace
Israel
About 1 year using the app
Rivo replied February 21, 2022

Glad you love our app and customer support. Thanks for the 5-stars! 🌟 Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊Best wishes, Kevin

June 18, 2022

Mary was great with helping me set up the app! Great customer service! Looked over several rewards apps too and this one has the best free options, and tons of features for the paid version.

Stick N Peel Graphics
United States
About 1 year using the app
Rivo replied June 20, 2022

Thanks for the 5-Star review and for choosing our app! So happy that you enjoyed your interaction with us. Let us know if any questions arise, or we can help along the way! 😊 Best wishes, Kevin

Edited December 4, 2021

The App is amazing! It definitely draws more customers to the store. Also the customer service is simply outstanding! Thank you for the support!

Wearable Tattoo
South Africa
About 1 year using the app
Rivo replied December 6, 2021

We're so glad you are loving our app. Thank you so much for the awesome review! Cheers, Kevin

March 15, 2021

Glad I can add this to my store to increase sales. It was super easy to get this up and running and a huge plus that it's free!

Airscension
United States
About 1 year using the app
Rivo replied March 15, 2021

Thanks so much for sharing your review with us and the community! 🙌 Cheers, Katherine

December 27, 2022

Best customer service I have received! Would recommend the app for loyalty program as I think it will meet our needs!

2putt
United States
About 1 year using the app
Rivo replied December 27, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

February 13, 2022

I love the app they give great customer service and my customers love the loyalty points !!! It's effortless.

Crafty Casey's
United States
About 1 year using the app
Rivo replied February 14, 2022

So glad you are loving our app and customer service! ✨ Thank you so much for the 5-Star review and positive feedback! Cheers, Kevin

February 5, 2023

Easiest customer service experience I've ever had. Arianne was wonderful and super helpful. Even gave me recommendations to grow my site.

Iris and I
United States
About 1 year using the app
Rivo replied February 5, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

October 24, 2021

App is seamless and installation is automatic. Without any paid plans you can customize certain wording and colors to match brand and edit rewards and point per task. Great to for increasing your customer return rate. After a few sales would recommended upgrading to get the best return.

Project REIKAI
United States
About 1 year using the app
Rivo replied October 25, 2021

🤩 This review made our day! Your honest and thoughtful feedback means everything to us. If there's anything we can help with, please don't hesitate to let us know. We're always here to help. All the best, Kevin

September 22, 2023

Pete was very helpful and respectful, he was very informative explaining every detail on Rivo appliactions, Amazing service A++++++++

Trust Think
United States
About 1 year using the app
Rivo replied September 25, 2023

Thank you for sharing your experience with us! We strive to provide excellent service and helpful information. Your feedback is much appreciated!
- Lea & Rivo Team