Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,364)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

Edited January 5, 2023

Excellent! Jel helped me for over 6 hours. She walked me through difficult task and never rushed me.Thank you

www.sunflowersandfragrancesoaps.com
United States
11 months using the app
Rivo replied January 5, 2023

Thank you so much for the positive feedback! 🙌 We are always here for you anytime you need us. Best regards, Kevin

October 28, 2021

Excellent app and customer support! Very helpful and a very easy to use platform, which just makes this a breeze

The Quantum Crystal
United Kingdom
11 months using the app
Rivo replied October 29, 2021

Glad you are happy with our app and customer support. 😊 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Best regards, Kevin

October 11, 2022

Abbie helped me with getting my customer rewards limit increased. I love her energy and tips for my store.

Chantell Ne'Cole Candle Co.
United States
11 months using the app
Rivo replied October 12, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

October 28, 2021

The app works well. I've had it installed all year and had no issues. live chat options are handy to speak to someone if needed.

The Sweetie Shoppie
United Kingdom
11 months using the app
Rivo replied October 29, 2021

We're so excited that you are enjoying our services! 🤩 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

January 9, 2022

Easy to set up and customize. My customers love collecting their points. Customer Service is quick, knowledgeable and friendly.

The Beading Room
Canada
11 months using the app
Rivo replied January 10, 2022

Thanks so much for the 5-star review! If you have any questions or if we can help along the way, feel free to reach out to us at any time. Much appreciated, Kevin

June 23, 2022

The support received is outstanding, and the help rendered was satisfactory. Very happy with the app, special mention to Abbie. Thank you!

Replay Official Store
Singapore
11 months using the app
Rivo replied June 23, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

December 13, 2022

Paul was awesome with assisting me with what I needed done. He was very nice and Service was prompt. Responded to all of my questions within seconds. So far the app looks very good. It was easy to set up and and I am excited to use it with my customers when my store launches!

Kane Avery Collection
United States
11 months using the app
Rivo replied December 14, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😃 Much appreciated, Kevin

June 13, 2022

This app is great and easy to work with. The customer service is even better. I asked plenty of times for help and each time they were friendly and managed to get it done. Thank you for all the help

Allay Skin
Australia
11 months using the app
Rivo replied June 13, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🍻 Cheers, Kevin

January 19, 2022

Great Rewards/Loyalty app. Super responsive customer support. Very professional, kind and helpful. App looks sharp. I appreciate your offering it. Thanks so much.

My Victorian Heart
United States
11 months using the app
Rivo replied January 20, 2022

We're so glad you're happy with our app and support! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin

January 26, 2022

Reached out to support for only one question, but Ryan went above and beyond to help me with other things. What a great experience!

Love Izzy Shop
United States
11 months using the app
Rivo replied January 26, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best wishes, Kevin