Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Free plan available. Free trial available.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

January 18, 2021 · Changelog

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Klaviyo, Gorgias, Mailchimp, Postscript, Attentive, Sendlane

See why brands like HexClad, Kitsch, & Pier1 choose Rivo to power their loyalty & referral programs

Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for 2024. We also have a world class customer success team (led by ex-Shopify team leads) who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!

Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for 2024. We also have a world class customer success team (led by ex-Shopify team leads) who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time! more
  • A fully customizable loyalty and referrals platform, that moves your metrics.
  • Built for fast growing DTC brands. HexClad, KITSCH, Dressbarn, Loverboy
  • 24/7 world class live chat support (Check out our reviews)
  • Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
  • Need more? Unlock full customization with the Rivo Developer Toolkit

Loyalty and reward features

  • Program types: Affiliate programs, Cash back programs, Memberships, Referrals, Reward programs, VIP tiers
  • Rewards you can offer: Commission, Coupons, Custom rewards, Discounts, Early access, Exclusive access, Free products, Free shipping, Membership perks, Points, POS rewards, Shipping rates, Store credit

Pricing

Free

Free

  • [BEST LOYALTY APP FREE PLAN]
  • 200 monthly orders
  • Loyalty Program
  • Referral Program
  • Branding
  • Automated Emails
  • Much more...

Scale -400 orders

$49 / month

Flexible pricing. $49/pm for stores with an order volume of 400 orders p/m

  • UNLIMITED ACCESS TO ALL FEATURES
  • Save > 80% vs other apps
  • Get VIP tiers, points expiry, advanced rewards, and EVERYTHING for just $49

7-day free trial

Scale -600 orders

$79 / month

Flexible pricing. $79/pm for stores with an order volume of 600 orders p/m

  • UNLIMITED ACCESS TO ALL FEATURES
  • Pay as you go pricing - allows you to scale your costs per month based upon monthly order volume.

7-day free trial

Plus

$499 / month

Unlimited orders and no limits

  • Rivo Developer Toolkit
  • Checkout extensions
  • Custom Integrations (Eg: Klaviyo events)
  • Add priority or concierge support if needed

7-day free trial

Free

Free

  • [BEST LOYALTY APP FREE PLAN]
  • 200 monthly orders
  • Loyalty Program
  • Referral Program
  • Branding
  • Automated Emails
  • Much more...

Scale -400 orders

$49 / month

Flexible pricing. $49/pm for stores with an order volume of 400 orders p/m

  • UNLIMITED ACCESS TO ALL FEATURES
  • Save > 80% vs other apps
  • Get VIP tiers, points expiry, advanced rewards, and EVERYTHING for just $49

7-day free trial

Scale -600 orders

$79 / month

Flexible pricing. $79/pm for stores with an order volume of 600 orders p/m

  • UNLIMITED ACCESS TO ALL FEATURES
  • Pay as you go pricing - allows you to scale your costs per month based upon monthly order volume.

7-day free trial

Plus

$499 / month

Unlimited orders and no limits

  • Rivo Developer Toolkit
  • Checkout extensions
  • Custom Integrations (Eg: Klaviyo events)
  • Add priority or concierge support if needed

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,993 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable features such as pop-ups, loyalty programs, and reviews. It's praised for its seamless integration with platforms like Shopify and WooCommerce, and advanced targeting options. The loyalty program is effective in engaging customers, rewarding them for various actions. The reviews feature boosts conversions and brand credibility. A free version is available for small businesses. Merchants highly recommend it for its excellent customer service, ease of use, and value.

March 13, 2024

Nothing but good things to say, I have been using them for a few years and it has been an excellent addition to my shop. Integration was simple, everything worked flawlessly from day one and support has been exceptional for the few times I've needed it.

Hammerthreads
Canada
Almost 3 years using the app
Rivo replied March 15, 2024

Thrilled to hear your positive experience and that everything's been running smoothly! We're here whenever you need us. Thanks for sticking with us! 😊
- Kevin & Rivo Team

March 29, 2024

My brand is still in start up phase, so as you could assume, we add different apps here and there just to test the " is it worth it? will it make an extra buck?" type method. Rivo was one of those apps we have seen before but didnt expect much out of it HONESTLY. However, we hit that point where my brand is growing immensely and i went to just customize the rivo app today and it really works, like i did not expect the amount of sales attributed and accounts created in the first 30 days alone!

aside from that, Jel has helped us on the customer support side and she was attentive quick and helped us with absolute ease.

So is it worth it, really? Yes, no bluff or fluff, this app actually works for us and i dont leave reviews on apps unless im actually impressed.

Boredom Kills
United States
8 months using the app
Rivo replied April 1, 2024

Wow, thanks for such an honest and detailed review! Thrilled Rivo exceeded your expectations and truly made an impact. Your success is what we aim for. 😊
- Kevin & Rivo Team

March 27, 2024

Great customer service! We have been using the Rivo app for around 6 months and have experienced positive benefits as a business whilst our customers enjoy the loyalty perks.

When we hit an issue with the customer login process and the Rivo page's visibility, we were promptly assisted by the customer service team who were very helpful in solving our queries. Particular thanks are to be given to Jel who cracked an issue whilst we were transferring to a new theme!

SMALL-FOLK
United Kingdom
About 1 year using the app
Rivo replied March 29, 2024

Thrilled about your positive experience with Rivo and our customer service! Big thanks for the shoutout. We're always here to ensure everything runs smoothly for you and your customers!
- Kevin & Rivo Team

About this app

Launched

January 18, 2021 · Changelog

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Klaviyo, Gorgias, Mailchimp, Postscript, Attentive, Sendlane

Built by Rivo

About Rivo

4.9 average rating

4 years building apps for the Shopify App Store

5940 S Rainbow Blvd, Ste 400, PMB 78370, Las Vegas, NV, 89118-2507, US

Support

Send a message

help+loyalty@rivo.io

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