Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Built for Shopify
Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (2,026)
Developer
Rivo

See why brands choose Rivo to power their loyalty & referral programs

Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for 2024. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!

Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for 2024. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time! more
  • A fully customizable loyalty and referrals platform, that moves your metrics.
  • Built for fast growing DTC brands
  • 24/7 world class live chat support (Check out our reviews)
  • Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
  • Need more? Unlock full customization with the Rivo Developer Toolkit
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Program types

Affiliate programs, Cash back programs, Memberships, Referrals, Reward programs, VIP tiers

Rewards you can offer

Commission, Coupons, Custom rewards, Discounts, Early access, Exclusive access, Free products, Free shipping, Membership perks, Points, POS rewards, Shipping rates, Store credit

Launched

January 18, 2021 · Changelog

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Klaviyo, Gorgias, Postscript, Attentive, Sendlane, Skio

Pricing

100% FREE FOREVER

Free

  • [COMPARE OUR FREE PLAN TO OTHERS]
  • Up to 200 monthly orders
  • Loyalty Points Program
  • Ways to earn and redeem
  • Branding
  • Automated Email Campaigns

Scale

$49 / month

Pay as you go pricing. $49/pm for stores with an order volume of 400 orders/pm. See pricing for all order ranges.

  • ACCESS TO ALL FEATURES
  • Dedicated Loyalty & Referral Page
  • Advanced Branding (Custom CSS + Fonts)
  • VIP Tiers
  • Points Expiry
  • Analytics

7-day free trial

Plus

$499 / month

Unlimited orders and no limits

  • Checkout Extensions
  • Custom Integrations (eg: Klaviyo events)
  • Advanced Analytics
  • Rivo Developer Toolkit
  • Add priority or concierge support

7-day free trial

100% FREE FOREVER

Free

  • [COMPARE OUR FREE PLAN TO OTHERS]
  • Up to 200 monthly orders
  • Loyalty Points Program
  • Ways to earn and redeem
  • Branding
  • Automated Email Campaigns

Scale

$49 / month

Pay as you go pricing. $49/pm for stores with an order volume of 400 orders/pm. See pricing for all order ranges.

  • ACCESS TO ALL FEATURES
  • Dedicated Loyalty & Referral Page
  • Advanced Branding (Custom CSS + Fonts)
  • VIP Tiers
  • Points Expiry
  • Analytics

7-day free trial

Plus

$499 / month

Unlimited orders and no limits

  • Checkout Extensions
  • Custom Integrations (eg: Klaviyo events)
  • Advanced Analytics
  • Rivo Developer Toolkit
  • Add priority or concierge support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2,025)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its pop-up, loyalty, and reviews features, which are crucial for online businesses. They find it user-friendly with customization options for brand consistency. The advanced targeting and dynamic pop-up functionality are praised for enhancing marketing campaigns. The loyalty program effectively rewards customers, boosting engagement. The integration of customer feedback into product pages increases conversions and credibility. Merchants report increased sales and customer account creation. The app is compatible with various e-commerce platforms and offers responsive customer support. A free version is available for small businesses. The app is commended for its seamless experience, intuitive design, and exceptional customer service.

June 12, 2024

Using Rivo for a referrals progam and so far so good. Had some initial issues testing (due to their fraud detection tools I was unaware of), but was able to get some superb customer service from Jel on the support team. She was kind enough to provide a screen recording to validate that everything was working as expected. Looking forward to seeing this help drive loyalty with our customers and brand!

ClearFur
United States
9 months using the app
Rivo replied June 14, 2024

Thanks for your review! Glad to hear our support team could help you navigate those initial bumps. We're excited to see your loyalty program thrive with Rivo!
- Kevin & Rivo Team

May 23, 2024

We've been using Rivo for about 6 months and have had an amazing experience so far. Their customer service is top tier – fast, efficient, and extremely helpful. Jel was incredibly kind and went above and beyond to upgrade our account with features outside of our paid plan to help us get the best use out of the app. Would definitely recommend!

liquidblackjack
United States
8 months using the app
Rivo replied May 27, 2024

Thanks a bunch for sharing your experience! Glad to hear our customer service and upgrades have made your Rivo journey awesome. Cheers to more productive days ahead!
- Kevin & Rivo Team

March 29, 2024

My brand is still in start up phase, so as you could assume, we add different apps here and there just to test the " is it worth it? will it make an extra buck?" type method. Rivo was one of those apps we have seen before but didnt expect much out of it HONESTLY. However, we hit that point where my brand is growing immensely and i went to just customize the rivo app today and it really works, like i did not expect the amount of sales attributed and accounts created in the first 30 days alone!

aside from that, Jel has helped us on the customer support side and she was attentive quick and helped us with absolute ease.

So is it worth it, really? Yes, no bluff or fluff, this app actually works for us and i dont leave reviews on apps unless im actually impressed.

Boredom Kills
United States
8 months using the app
Rivo replied April 1, 2024

Wow, thanks for such an honest and detailed review! Thrilled Rivo exceeded your expectations and truly made an impact. Your success is what we aim for. 😊
- Kevin & Rivo Team

Support

Rivo can answer any questions you have about Rivo Loyalty & Referrals.

Developer

Rivo

5940 S Rainbow Blvd, Ste 400, PMB 78370, Las Vegas, NV, 89118-2507, US

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