TYDAL Product Reviews App , 2,171 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and sales through features like automatic review requests and customization options. They find the interface user-friendly and integration with Shopify seamless. The app's customer support is commended for their swift and effective problem-solving. It's recommended for its ease of use and the value it brings to businesses.
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Nice to get someone on the chat mode for help who can fix things up quick!
App works great as well!
Thanks!
Very happy with this app. Love that customers can add photos. Customer service is excellent. Quick & will resolve issues quickly. I totally recommend it
We're thrilled to hear you're enjoying the app and our photo feature! Thanks for recommending us and for the kind words about our customer service! 😊
- Kevin & TYDAL Team
Very great customer service! I am still investigating all the app's features but so far it looks very good. Jamie was really nice and helpful. I had a question about the app and she replied literally in five seconds. Impressive service! 5 stars well deserved!
Thrilled you're enjoying the app and our speedy support! Exploring all features takes time, and we're here to help every step of the way. Thanks for the 5 stars! ⭐
- Kevin & TYDAL Team
Sam was amazing today. He patiently answered all the questions I asked and helped me. He also warned me about the app being free and initiated the process for the payment I made to be refunded to the company. I am very happy with the service I received. Thanks again, Sam
Thank you for the kind words! We're so glad we could help answer your questions and ensure a smooth refund process. We're here whenever you need us!
- Kevin & TYDAL Team
so far in my exploration of the app, it's very self explanatory. If you have questions about anything, customer service answers almost immediately. I like what they have to offer in the Free version of the app. Once I pick up more views and emails, I'll be sure converting to the Paid version.
Looking forward to learning more!
Thanks for sharing your positive experience! We're glad you find the app intuitive and our customer service helpful. Excited for your growth and to have you with us! 🚀
- Kevin & TYDAL Team
Received help from Sam who was fantastic, very quick to respond and knowledgeable to solve my problem. Would definitely recommend this app to other online stores!
Thrilled to hear we were able to assist you effectively! Thanks for recommending us. 😊
- Kevin & TYDAL Team
Customer support in itself makes this app worth a 5-star! Every time I am struggling to figure something out they have a customer service rep quickly respond to my inquiry. Everyone has been super helpful, especially Arianne who helped me to finally figure out how to import reviews after my many failed attempts. The app is easy to navigate and customize and even has a ton of benefits just on the free account, though upgrading is definitely worth it too!
So happy to hear our app and support have been such a hit for you! Thanks for the 5-star shout-out. We're always here to help, especially with those tricky bits. Enjoy the app and its many benefits! 😊
- Kevin & Rivo Team
Great product - the free plan is awesome and perfect for the start of my store. It offers everything I need with no branding. Fully customisable so it matches my theme.
Also, they have a great team on the support side who are answering really fast via the embedded app chat. Awesome work folks! PS: SAM ROCKS!
Wow, thanks for the amazing review! We're so glad the free plan fits your store perfectly and that we could help you out. Here's to your success! 🌟
- Kevin & TYDAL Team
I've had a fantastic experience using this app! It's user-friendly and makes leaving reviews a breeze. The quality of the products is top-notch as well. Highly recommend for anyone looking for a reliable and efficient way to share their feedback!
We're thrilled about your fantastic experience! Glad you find the app user-friendly and enjoy our top-notch products. Thanks for recommending us!
- Kevin & TYDAL Team
Hands down best support among any apps on Shopify. Sam was awesome, fast knowledgeable and happy to help.
The app itself is simple, robust and it provides everything I need (list reviews instead of grid, ability for customers to upload photo or video, and email reminders for customers to leave a review).
Easy 5 stars!
Update: I had some issues to show the reviews on the site (problems on my side, not the app), and Jaime was great. She was quick and well informed, tnx.
Thank you so much for your glowing review! We're thrilled our support team exceeded your expectations. Your satisfaction means the world to us! 🌟
- Kevin & TYDAL Team