TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to collect and display customer reviews, boosting trust and conversion rates. They value the customization options, photo and video review features, and seamless Shopify integration. The app's review filtering and moderation enhance user experience, while the support team is noted for their quick and effective responses, improving store functionality and design.

May 30, 2025

This is a great app to add to your store! The automated emails have been extremely helpful and saved me so much time. Their customer service has been quick and top notch (Thanks Sam!)

The Queen's Magnet
United States
About 1 year using the app
TYDAL replied June 1, 2025

Thank you for the wonderful review! We're so glad our app's automated emails are saving you time and that our customer service has been quick and top-notch. We truly appreciate your support!
- Kevin & Tydal Team

May 21, 2025

I had an small issue with the TYDAL Reviews app, and Jamie provided outstanding support! She was quick to respond, patient, and incredibly knowledgeable.

Customer service like this makes a huge difference! I highly recommend TYDAL Reviews, not just for its great features but also for the top-notch support team. Thanks again, Jamie!

Preneel 3D Universe
United States
About 2 months using the app
TYDAL replied May 22, 2025

So glad we could tackle that issue with TYDAL Reviews! Thrilled our support team’s quick, patient, and knowledgeable service made a big difference. Thanks for the high praise and recommendation—we’re here to keep delivering top-notch support and features! 😄🚀
– Kevin & Tydal Team

May 22, 2025

Exceptional Service That Exceeded Expectations
Working with this review company has been an outstanding experience from start to finish. Their platform is user-friendly, well-organized, and has helped add credibility and trust to my business website. The team was responsive, professional, and provided clear guidance every step of the way.

What stood out the most was their attention to detail and commitment to delivering results. The entire process was seamless, and I could see the immediate impact on my site’s presentation and customer engagement.

Highly recommend this service to any business looking to enhance their online reputation and build stronger connections with their audience. Excellent job all around!

Frank's WearHouse
United States
2 days using the app
TYDAL replied May 26, 2025

Wow, thank you for the glowing review! We're thrilled our user-friendly platform and responsive, professional team exceeded your expectations, boosting your site’s credibility and engagement. Your recommendation means the world—here to keep helping your business shine! 😄🚀
- Kevin & Tydal Team

April 23, 2025

So far the app has been very user friendly and simple to understand and use. I am really excited to have this feature on my website. Both for insight for myself and to help my customers see reviews from other people. Jamie has been so helpful in helping me get things set up as well as giving me some other tips for my website. Customer service is great and really quick at responding.

Annie Mae Jewelry
United States
1 day using the app
TYDAL replied April 25, 2025

Thrilled to hear you’re loving our app’s ease of use and insights! Thanks for the kind words about our support team—we’re here to help your Shopify store shine. Keep rocking it!
- Kevin & Tydal Team

March 5, 2025

This app has helped a ton with making reviews easy to navigate on my shopify storefront. Their customer service is super helpful as well! Jamie went above and beyond when it came to helping our store reach new levels! 10/10 recommend.

Amish Home Outdoor Classics
United States
About 2 months using the app
TYDAL replied March 7, 2025

Thank you for the amazing review! We're so glad to hear that the app has made managing reviews easier for your Shopify store and that our customer service helped take your store to the next level. We truly appreciate your 10/10 recommendation! 😊
- Kevin & TYDAL Team

May 5, 2025

OMG, so helpful and went above what I asked to give me input of some changes I could make to improve my site. Thank you so much!!!

TruSense Aromatherapy Skincare
Canada
Over 2 years using the app
TYDAL replied May 7, 2025

Thrilled our support went above and beyond with site improvement tips! Thanks for the excitement—here to boost your Shopify store!
- Kevin & Tydal Team

April 18, 2025

After installing and uninstalling so many review apps, I came across Tydal and installed it. I contacted support to remove their branding, Jamie was absolutely brilliant and so helpful, and added some extra bits to the app too

I would like to gain reviews from people that's previously had products from us so it would be really handy to have a feature where there's a review link (and/or a QR code) that can be copied and sent to people so they can leave reviews.

So far the app is looking good, working great and I'm so happy that I found it. It's hassle free easy set up and the fact that it's free for the features they provide and the great support they offer, it's amazing. I wish I came across Tydal a lot sooner. I would definitely recommend. Thanks guys

Aura Vitana
United Kingdom
About 6 hours using the app
TYDAL replied April 21, 2025

Thank you for the glowing review! We're delighted you're thrilled with Tydal and our support team's help with branding and extra features. Your idea for a review link/QR code is brilliant—we'll share it with our dev team to consider for future updates. We're so happy the app's easy setup and free features are working well for you. Your recommendation means everything! 😊
- Kevin & Tydal Team

February 13, 2025

I had an small issue with the TYDAL Reviews app, and Adrian provided outstanding support! He was quick to respond, patient, and incredibly knowledgeable. He not only solved my problem efficiently but also guided me through the process with clear explanations.

Customer service like this makes a huge difference! I highly recommend TYDAL Reviews, not just for its great features but also for the top-notch support team. Thanks again, Adrian!

Bengtsfors
United States
3 months using the app
TYDAL replied February 17, 2025

Amazing! We're so glad our support team was able to resolve your issue quickly and guide you through the process. Your recommendation means a lot to us—thank you for choosing TYDAL Reviews! We're always here to help whenever you need us!
- Kevin & TYDAL Team

May 19, 2025

I was looking for an easy and seamless app for my shopify store and stumbled on TYDAL. It's a great app and very easy to navigate. Sam was very helpful and even gave me great tips for my site! Super excited to continue to use this app and grow my business.

All N' All
United States
About 19 hours using the app
TYDAL replied May 21, 2025

Thrilled you found TYDAL for your Shopify store! Love that you’re finding it easy to navigate and that our support team’s tips are sparking excitement for your business growth. Thanks for the awesome feedback—we’re here to help you thrive! 😄🚀
– Kevin & Tydal Team

May 25, 2025

I was having some issues with the rating stars showing, reach out to support...Sam took care of everything. Great customer service!

Glory Hair
United States
5 months using the app
TYDAL replied May 27, 2025

Thrilled our support team swooped in to fix those rating stars issues! Thanks for the love—our customer service is here to keep your Shopify store shining! 😄🌟
- Kevin & Tydal Team