TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,777)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

September 3, 2024

Great customer service from Sam. I love how it's free and easy to use. The reviews help make my store look a lot more credible!
I've experienced the review glitch some are speaking of (when you click a button it brings up the entire review instead, or a different one altogether, but it's a bit of a minor inconvenience compared to all the positives!

Void Custom Candle Co.
Canada
Over 1 year using the app
TYDAL replied September 5, 2024

Thanks for the great feedback! We’re glad you find the app helpful. We're aware of the glitch and are working to fix it. Appreciate your patience! 😊
- Kevin & TYDAL Team

November 7, 2024

I have met some trouble with the app, but Sam is pretty a nice, and professional people, with his help, everything is ok now

Atelier Alain
United States
6 months using the app
TYDAL replied November 8, 2024

We're glad to hear that support could resolve your issues effectively! Thanks for your patience and for sharing your positive experience. 😊
- Kevin & TYDAL Team

October 20, 2024

helpful staff (Sam), great app! one feature I am interested in seeing being added is multilingual support. if this is added, 5/5 for sure

JCG Nutrition
Cyprus
About 2 months using the app
TYDAL replied October 22, 2024

Glad you're loving the app and our team! Thanks for the suggestion on multilingual support—we're on it! Here to keep improving for you. 🌟
- Kevin & TYDAL Team

October 8, 2024

So far, I am liking this app. Further may upgrade my review. Sam, the person who supported me on the chat, was very courteous and very helpful. I give Sam five stars right now.

A Humbles Creation
United States
About 1 month using the app
TYDAL replied October 9, 2024

Thanks for the great review! We’re glad you’re enjoying the app so far, and we're here anytime you need support! 😊
- Kevin & TYDAL Team

September 14, 2024

Really great and easy to use. Looked for many other options but this one looked the best. Works well with my store and I love the emailing feature as well.

House Of Habi Atelier
United States
18 days using the app
TYDAL replied September 16, 2024

Thanks for choosing us! We're thrilled to hear that our app fits so well with your store and that you love the emailing feature. 😊
- Kevin & TYDAL Team

September 7, 2024

Thanks for quick service!

Satrangi Embroidery Studio
Finland
11 months using the app
TYDAL replied September 8, 2024

You're welcome! We're glad we could provide you with quick service. Thanks for your feedback! 😊
- Kevin & TYDAL Team

November 14, 2024

good support from the customer service and Sam

OCTOPUS Bike
France
19 days using the app
TYDAL replied November 15, 2024

Thanks for the feedback! We're glad to hear you had a great experience with our customer service. We're always here to help!
- Kevin & TYDAL Team

August 25, 2024

Its features and capabilities are well aligned with our objectives

glamour wardrobe
Nepal
About 2 months using the app
TYDAL replied August 27, 2024

Thanks for your review! We're thrilled to hear our app aligns with your goals. Cheers to more success together!
- Kevin & TYDAL Team

October 18, 2024

easy to use and friendly customer service

Lumi Arts Candles
United States
5 days using the app
TYDAL replied October 20, 2024

Thanks for the positive review! We're glad you found our app easy to use and our service friendly. Here to help anytime! 🌟
- Kevin & TYDAL Team

November 14, 2024

working well so far.
support team is also very co-operative.

Vaadi Organics UAE
United Arab Emirates
About 21 hours using the app
TYDAL replied November 15, 2024

Great to hear everything is working well! Thanks for the kind words about our support team – we're always here to help!
- Kevin & TYDAL Team