TYDAL Reviews , 2,012 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, smooth integration with Shopify, and efficient performance. They value its customizable features, particularly the automatic review request, for effectively managing customer reviews and increasing sales. Many also highlight the responsive and supportive customer service. Even the free version offers a range of useful features.

March 18, 2024

App does everything I need it to do. Only frustration is my shopify theme background is black and the preview on the app shows white so I have to do everything the opposite colors for the words/items that are on my website (like the words "Based on 10 reviews" and the rating number above the stars. etc.) which is a pain to go back and forth refreshing the site to see if everything is showing correctly. Wish they had an option to change the preview colors as well for this problem.

Qveens Divine
United States
6 months using the app
TYDAL replied March 20, 2024

Thanks for your feedback! We hear you on the color preview issue and will explore adding more customization options. Appreciate your patience and suggestions!
- Kevin & TYDAL Team

March 30, 2024

good working and 24/7 avaliable

Bintaru
Pakistan
30 days using the app
TYDAL replied April 1, 2024

Thanks for the feedback! We're here for you 24/7 and excited to see how you'll love it even more with time. 😊
- Kevin & TYDAL Team

February 1, 2024

very good app

bharatTRENDS
India
3 months using the app
TYDAL replied February 5, 2024

Thanks for taking the time to leave feedback! If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team

February 9, 2024

Superb App for Review and the support system is also nice

Pranzara
India
About 1 month using the app
April 20, 2024

I liked the support team, I found it fast and polite. thank you very much for your service.
gostei da equipe de suporte, achei ela rápida e educada. muito obrigado pelo atendimento, mas o atendimento é em inglês

iconpy
Brazil
2 days using the app
TYDAL replied April 22, 2024

Obrigado pelo seu feedback! Estamos felizes que você esteja satisfeito com nossa equipe de suporte. Deixe-nos saber como podemos tornar sua experiência ainda melhor enquanto você continua conosco! 😊
- Equipe Kevin e TYDAL

January 12, 2024

the servise is better

UNIVERSE MARKET
Peru
2 months using the app
TYDAL replied January 16, 2024

Thanks for taking the time to leave feedback! If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team

January 7, 2024

Jel was very helpful and responded very quickly.

Milo's Mats
United Kingdom
3 months using the app
TYDAL replied January 12, 2024

Thanks for your feedback! We're glad our support team was helpful. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Lea & Rivo Team

October 16, 2023

Pete deserves a raise

HoneyAllDay
India
8 months using the app
TYDAL replied October 17, 2023

Thank you so much! Your kind words made our day. Please let us know if there's anything we can do to improve your experience.
- Lea & Rivo Team

December 12, 2023

Very helpfull and kind support team.! I can only recommend for everyone

Mirianda
Switzerland
About 2 hours using the app
November 14, 2023

great service so far just installed still checking out features. overall great apps for your store easy to operate..

LuxLure Wear
United States
4 days using the app
TYDAL replied November 17, 2023

Thanks for the feedback! We're happy to hear you're enjoying our app. Let us know if there's anything we can do to improve your experience.
- Lea & Rivo Team