TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,860)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

January 11, 2024

So far I must say the app is working well. What I am really impressed with is the customer service though. I needed help solving a little problem I had and Mica (Customer Rep) went above and beyond to not only solve my problem, but also provide added valuable information that I wasted not time implementing. :-) Happy Camper

SYMPLE INGREDIENTS
Canada
About 1 year using the app
TYDAL replied January 16, 2024

Thrilled to hear you're a happy camper with both our app and customer service! Going above and beyond for you is what we're here for. Thanks for sharing your experience! 😊
- Kevin & Rivo Team

October 21, 2024

5/5 and the service is great

Racine Bouclée
Canada
About 1 hour using the app
TYDAL replied October 23, 2024

Thanks for the 5-star review! We're thrilled you're enjoying the service. Here to keep impressing! 🌟
- Kevin & TYDAL Team

May 21, 2024

Very good app, I hope they will add soon the posibility to add a Review widget in homepage / Review page.

Bracelet Photo
France
2 months using the app
TYDAL replied May 22, 2024

Appreciate the feedback! We're constantly improving. Stay tuned for updates, including the feature you mentioned. Thanks for using our app! 🚀
- Kevin & TYDAL Team

September 17, 2024

Super easy Setup, funktioniert tadellos und der Chat Support geht richtig schnell!

PostersHub
Germany
6 minutes using the app
TYDAL replied September 18, 2024

Danke für die tolle Bewertung! Wir freuen uns, dass die Einrichtung einfach war und alles gut für Sie funktioniert. Wir helfen Ihnen jederzeit gerne weiter! 😊
- Kevin & TYDAL-Team

June 24, 2024

Customer service is awesome

This Is Me
United States
3 months using the app
TYDAL replied June 25, 2024

Thanks so much for your kind words! We're thrilled to hear you had a great experience with our customer service team. 😊
- Kevin & TYDAL Team

July 17, 2024

Ive been using this app only for a few minutes and it was all fast and i even had help by a worker from there

Printed24
Germany
11 minutes using the app
TYDAL replied July 19, 2024

Great to hear you're off to a fast start with our app and our team was there to help! Thanks for sharing your experience!
- Kevin & TYDAL Team

June 3, 2024

I would definitely recommend this app to others. The support team is beyond amazing.

Burble
United States
About 2 months using the app
TYDAL replied June 5, 2024

Thank you for your glowing recommendation! Our support team works hard to exceed expectations. We appreciate your kind words!
- Kevin & TYDAL Team

May 28, 2024

Customer Support Jamie has been amazing in helping me. She is well known with the product. it took her less than a minute to provide exactly what I wanted.

Pfeiffer Consulting
United States
13 days using the app
TYDAL replied May 29, 2024

We're delighted to hear about your positive experience with our support! It's our pleasure to assist you quickly and efficiently.
- Kevin & TYDAL Team

Edited May 13, 2024

Rivo is a really good app! i needed help to fix one thing and Sam helped me very quickly! i have nothing to say about Sam and TYDAL but good things! Sam offered me features that were only available on paid plans and i´m using a free plan! 5*

EXCELlence
Portugal
8 months using the app
TYDAL replied December 1, 2023

So glad our app made a difference for you! Thanks for the kind words and recommendation! We're here to help anytime you need us.
- Lea & Rivo Team

October 26, 2024

Fabolous¡

Mi tienda
Spain
8 days using the app
TYDAL replied October 29, 2024

¡Gracias por tus fabulosos comentarios! Estamos encantados de que disfrutes de la aplicación. 😊
- Kevin y el equipo de TYDAL