TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,157)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and sales through efficient review management. They appreciate its user-friendly interface, seamless Shopify integration, and features like automated review requests and photo/video review options. The customization capabilities allow merchants to align the review aesthetics with their brand identity easily. Consistently reliable, the app is also praised for its responsive and effective customer support, particularly highlighting team members Jamie and Sam.

July 22, 2024

App is good, exactly what I needed (mostly the grid-styled reviews). Jamie on the support team was amazing in helping with an issue we had and they need a RAISE

Echo's Secrets
United States
24 days using the app
TYDAL replied July 24, 2024

Thanks for your kind words! We're thrilled you love the grid-styled reviews and that our support team could assist you. We'll pass along your praise! 😄
- Kevin & TYDAL Team

June 13, 2024

Absolutely fantastic app. Does everything you would want it to and then some.
Tried many different review apps over the years but they all failed to provide exactly what I was looking either in terms of customisation or placement or ease of use and functionality, but this app was a breeze and integrates perfectly with my website.
It is also worth mentioning that the customer support is absolutely first class. Very quick to respond (even though we are in different countries) and extremely helpful. Walked me through a number of different changes I wanted to make in real time via the chat function so couldn't really ask for more.
Very pleased and more than happy to recommend to anyone looking for a review app.

Hellwood Outfitters
United Kingdom
7 days using the app
TYDAL replied June 14, 2024

We're so glad our app fits your needs perfectly and that our support team was able to assist you effectively! Thanks for the fantastic review and recommendation!
- Kevin & TYDAL Team

August 18, 2024

i mean for real sam is the best he really teached me something to do on shopify without asking thank you so much sam

SHARKS CLOTHING
United Arab Emirates
18 days using the app
TYDAL replied August 21, 2024

Wow, thanks for the great feedback! We're so glad we could help you learn something new. Always here for you!
- Kevin & TYDAL Team

July 4, 2024

The Tydal app is fantastic! Adrian from the support team was incredibly helpful and quickly resolved all my questions. The app is easy to use and packed with useful features. I highly recommend it to everyone!

Wheelerz
Hungary
About 2 months using the app
TYDAL replied July 5, 2024

We're thrilled to hear you love Tydal! Our team is always here to help and ensure your experience is top-notch. Thanks for recommending us!
- Kevin & TYDAL Team

August 26, 2024

Great customer support :)

They reply immediately! I love app because it is easy to use

Spectra Baby Hrvatska
Croatia
2 months using the app
TYDAL replied August 27, 2024

Thanks so much! We're happy to help anytime and thrilled you find the app easy to use. Enjoy!
- Kevin & TYDAL Team

May 25, 2024

I recently had the pleasure of working with Jamie from Tydal's tech support team, and I can't say enough good things about the experience. Jamie was incredibly knowledgeable and efficient in resolving several issues I was facing. Not only did Jamie get everything sorted out quickly, but they also ensured that the app was seamlessly integrated and active on my website. The level of support provided was truly exceptional, and it made a world of difference in getting things up and running smoothly.

However, I was disappointed to learn that some important features are missing. For instance, the app does not allow for a dedicated page for reviews, nor does it support displaying customer reviews on the homepage. These features are quite crucial for enhancing user experience and credibility, and their absence is a significant drawback.

Overall, while the tech support from Jamie was outstanding, I hope Tydal considers adding these features in the future to make their app even more comprehensive and user-friendly.

Mygreenscape | Buy Plants Online
Canada
About 2 months using the app
TYDAL replied May 27, 2024

Thank you for your valuable feedback! We're thrilled we could assist you efficiently. We'll definitely consider adding those features to enhance user experience. Your input helps us improve!
- Kevin & TYDAL Team

July 26, 2024

Very easy to get set up with excellent customer support.

Shiki Wrap
United States
2 months using the app
TYDAL replied July 29, 2024

Thanks for your review! We're glad you found the setup easy and our support helpful. 😊
- Kevin & TYDAL Team

August 10, 2024

In my opinion this is hands down the best review app out there, and it's completely free. Jamie from customer support went above and beyond to help me get set up. if any review app deserves more than 5 stars, it's this one.

MySpyShy
United States
1 day using the app
TYDAL replied August 11, 2024

Wow, thank you for such an amazing review! We're thrilled to hear you're loving the app and our support. Your kind words truly make our day! 😊
- Kevin & TYDAL Team

August 6, 2024

Excellent customer service, fast and efficient! Shoutout to Sam who assisted me on my order

ComoEnCasaLila
Spain
28 days using the app
TYDAL replied August 7, 2024

Thanks for the shoutout! Thrilled to hear you received excellent service. We'll pass your kudos along to the team! 😊
- Kevin & TYDAL Team

September 4, 2024

Wow Thank you so much Sam, talk about super great support, so happy to have found this app.

Moishaka
Canada
13 days using the app
TYDAL replied September 8, 2024

Wow, thanks for your amazing feedback! We're thrilled you're happy with our support. Glad to have you with us! 😊
- Kevin & TYDAL Team