TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,499)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 17, 2024

it is a great app I would recommend it to everyone, the customer service is the best I have seen, and the response time is seconds not days like other services

The Pet Swag Store
Australia
5 days using the app
TYDAL replied October 20, 2024

We're thrilled you love the app and our customer service! Thanks for the glowing recommendation and your trust in us. 🌟
- Kevin & TYDAL Team

Edited August 29, 2024

this is the best app for reviews! it's clear, concise and their support is TOP NOTCH ! yeah, you know that most of the stores got it, but still! theirs is one of the best support i ever had to deal with and they go above & beyond to please you & listen to your needs_! recommend 100% !!! (Jamie& Sam you're the best)

PRESSIE - Faux ongles 3D stylés
United States
About 1 month using the app
TYDAL replied July 19, 2024

Thanks for the glowing review! We're over the moon to hear that our support team went above and beyond for you. Your recommendation means the world to us!
- Kevin & TYDAL Team

September 29, 2024

Guys i am just checking out on tydal reviews . just had some query regarding how this system works. Their customer service was one of the best that I ever received (from Sam). Got my query solved in literally 5 min . You guys should try this app for sure

Splendh
India
About 7 hours using the app
TYDAL replied October 1, 2024

We're thrilled to hear our customer service quickly resolved your query and that you had a great experience! Thanks for recommending our app. 😊
- Kevin & TYDAL Team

July 31, 2024

Jamie on the support team is an absolute g please pay her more money please. Greatest customer service operative I have seen in 30 years of existence. Unbelievable stuff! Love the app as well.

Bongaroo Australia
Australia
About 2 months using the app
TYDAL replied August 1, 2024

Wow, thank you for the high praise! We’ll be sure to share your kind words with our support team. Thrilled you love the app!
- Kevin & TYDAL Team

October 10, 2024

I researched a few other apps, and I heard good things about TYDAL. So, I decided to give it a try. I am looking for to seeing it in action.

The Sassy Soaper Shop
United States
2 days using the app
TYDAL replied October 14, 2024

Thanks for choosing TYDAL! We're excited for you to see it in action and hope it exceeds your expectations. Reach out if you need any assistance! 😊
- Kevin & TYDAL Team

October 1, 2024

Support team is great! I have had a chance to be supported by the super "Sam" who has done a fantastic job, Well done!

SKYFIRE
United States
5 days using the app
TYDAL replied October 2, 2024

We're so glad to hear you had a fantastic experience with our support team! Thanks for the wonderful feedback. 😊
- Kevin & TYDAL Team

September 3, 2024

Awesome support team. Quick to respond, and helpful with any issues. Appt is simple and easy to use.

My Store
United States
About 1 month using the app
TYDAL replied September 5, 2024

Thrilled to hear that! Thanks for appreciating our support team and finding the app easy to use. 😊
- Kevin & TYDAL Team

October 21, 2024

Fantastic service from Sam @ TYDAL! If you're a Kiwi or from Aus, you'll appreciate the casual and clear communication that can be harder when dealing with foreign third-party apps. Great app and we so appreciate it being made available for free.

Lust Haircare
New Zealand
About 18 hours using the app
TYDAL replied October 23, 2024

Cheers for the fantastic review! We're stoked you appreciate the communication and our app. Thanks for the shoutout from down under! 🌟
- Kevin & TYDAL Team

September 1, 2024

Set up was simple and straight-forward. Integration with Shopify looks clean. My one interaction with customer service was fast and professional. All good so far.

Big Pup Co.
United States
About 19 hours using the app
TYDAL replied September 2, 2024

Thanks for your feedback! We're glad the setup and integration went smoothly and that our customer service impressed. Here to help anytime you need!
- Kevin & TYDAL Team

September 12, 2024

The app works well and when I had some questions the team (Adrian especially) was able to help me really well and really quickly. Thank you!

Hunni
Netherlands
3 days using the app
TYDAL replied September 13, 2024

Thanks for your kind words! We're glad we could help quickly and effectively. 😊
- Kevin & TYDAL Team