TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,807)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

September 14, 2024

I have not experienced some a great costumer service in ages. Sam is best and very efficient

iTakeTrends
South Africa
About 2 months using the app
TYDAL replied September 15, 2024

Thank you for such high praise! We're thrilled to provide you with top-notch customer service. 😊
- Kevin & TYDAL Team

October 18, 2024

Simple and quick review app for shopify. Very helpful support team.

The Pajama Factory
India
20 days using the app
TYDAL replied October 20, 2024

Great to hear you found the app simple and our support team helpful! Thanks for your feedback! 🌟
- Kevin & TYDAL Team

October 28, 2024

Dear TYDAL,
My experience with TYDAL was great but I did need some help. Sam was extremely helpful and simplified the process even further. Perfect with those with little or no experience with IT like me.

Ligaya

Coutura House of Fashion
Philippines
17 days using the app
TYDAL replied October 29, 2024

Thanks for your review! We're glad you had a great experience with TYDAL and that our support team could make the process easier for you. 😊
- Kevin & TYDAL Team

September 20, 2024

I really like it, and the most thing I like is the support team.
they are very quick and helpful.

UGLO
Tunisia
About 1 month using the app
TYDAL replied September 23, 2024

So glad to hear that! Thanks for the shout-out to our support team. We're here whenever you need us! 😊
- Kevin & TYDAL Team

November 4, 2024

Customer service was really good!

FunctionUpp
United States
15 days using the app
TYDAL replied November 5, 2024

Awesome! Thanks for letting us know you had a good experience with our customer service. 😊
- Kevin & TYDAL Team

September 27, 2024

Really good & fast service. The app is also free and has a lot of options. A nice review app for any store i recommend it. Customer service (Adrian) was also really helpfull!

OldMarque
Netherlands
About 1 month using the app
TYDAL replied September 30, 2024

We're thrilled you're enjoying the app and our customer service! Thanks for the recommendation and the wonderful feedback. 😊
- Kevin & TYDAL Team

Edited November 15, 2024

I am still testing this app, and it works well overall. I did encounter some issues, but the customer service was very helpful and resolved them quickly. Thanks Sam and Jamie.

BerryandBird
China
16 days using the app
TYDAL replied November 4, 2024

Glad to hear the app is working well and our customer service resolved your issues quickly! Thanks for the feedback.
- Kevin & TYDAL Team

September 8, 2024

It was very good and quick response form Sam.

Thanks

LitTOLS - Toys & Games
India
2 months using the app
TYDAL replied September 10, 2024

Thanks for your feedback! We're glad you were pleased with the quick response. Reach out anytime you need more help!
- Kevin & TYDAL Team

November 4, 2024

The support chat is excellent, they respond super fast, I have high expectations about the app

Pugtuá
Colombia
15 days using the app
TYDAL replied November 6, 2024

We're thrilled you had a great experience with our support chat. We hope the app meets all your expectations! Thanks for your feedback. 😊
- Kevin & TYDAL Team

September 12, 2024

Great support from the customer service!

Livaliora
Netherlands
TYDAL replied September 13, 2024

Thanks for the feedback! We're glad you had a great experience with our customer service. 😊
- Kevin & TYDAL Team