TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,502)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 1, 2024

The person I chatted with was so very helpful, and there was no wait time! 10/10 service

Madi's Craft Corner
United States
17 days using the app
TYDAL replied October 3, 2024

We're thrilled to hear you experienced great service with no wait time! Thanks for the perfect 10/10 rating. 😊
- Kevin & TYDAL Team

July 11, 2024

In this app there is a highly qualified operator (Adrian) every member of this app should see such profesional advice that he gives

BabyBliss
United Kingdom
5 months using the app
TYDAL replied July 15, 2024

We're thrilled to hear you found our advice helpful! Thanks for your kind words and for being part of our community.
- Kevin & TYDAL Team

August 26, 2024

Great customer support :)

They reply immediately! I love app because it is easy to use

Spectra Baby Hrvatska
Croatia
2 months using the app
TYDAL replied August 27, 2024

Thanks so much! We're happy to help anytime and thrilled you find the app easy to use. Enjoy!
- Kevin & TYDAL Team

August 16, 2024

Super straight forward to use, Jamie was super helpful

My Store
United States
About 1 month using the app
TYDAL replied August 19, 2024

That's great to hear! Thanks for sharing your experience. We're glad our support could help. 😊
- Kevin & TYDAL Team

September 25, 2024

This is a great app and their support is very helpful and quick to respond. The only suggestion I have is to add a feature for customers to add more than one photo in their review.

thickify
Australia
2 days using the app
TYDAL replied September 27, 2024

Thanks for your great feedback and suggestion! We're thrilled you find the app and support helpful. We'll definitely consider your idea for future updates. 😊
- Kevin & TYDAL Team

August 2, 2024

TYDAL is super easy to use. The interface is simple and well-organized, so you can find what you need quickly. Setting things up is a breeze with clear.

and not to forget, The live support is fantastic. The agents are friendly and always ready to help with any questions or issues and even give feedback that actually helps. They make sure you get the assistance you need quickly and efficiently.

The easiest 5 stars!

GlimmerPals®
United States
1 day using the app
TYDAL replied August 5, 2024

Wow, thanks for the stellar review! We're thrilled you're finding TYDAL easy to use and our support helpful. Here's to many more 5-star experiences! 😊
- Kevin & TYDAL Team

July 24, 2024

This software is easy to use and supports uploading images and videos. The customer service team responds quickly and resolved my issue within minutes. It’s a great helper for Shopify.

Smad Electric Appliances
China
About 2 months using the app
TYDAL replied July 26, 2024

Thanks for your kind words! We're thrilled to hear our software and customer support team were able to help you so efficiently. Glad to be your Shopify ally! 😊
- Kevin & TYDAL Team

August 12, 2024

Sam was great! Quick reply and gave me additional assistance and feedback on my website.

Love Yourself Black Girl
United States
About 2 months using the app
TYDAL replied August 14, 2024

Happy to hear that! We love going the extra mile to help out. Reach out anytime if you need more assistance or feedback!
- Kevin & TYDAL Team

September 7, 2024

So far, I Love the app. I even chatted with Sam in support, and he went above and beyond. That means a lot to a small business.

Peach & Plume
United States
14 days using the app
TYDAL replied September 9, 2024

We're thrilled to hear that our support made a positive impact on your experience! Thank you for choosing our app to support your small business. 😊
- Kevin & TYDAL Team

September 30, 2024

Sam was amazingly helpful. Just getting started but so far the app is amazing.

UnPacked Treasures
United States
6 days using the app
TYDAL replied October 1, 2024

We're thrilled to hear you're off to a great start and found our support helpful! Thanks for the amazing feedback. 😊
- Kevin & TYDAL Team