TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,502)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

August 12, 2024

Great choice for my website. Jamie was AMAZING. Would definitely recommend!

Sav Marie Design Studio
United States
About 2 months using the app
TYDAL replied August 14, 2024

Thanks for the shoutout! Thrilled you found our support amazing. We're here whenever you need us. Thanks for recommending us!
- Kevin & TYDAL Team

August 18, 2024

i mean for real sam is the best he really teached me something to do on shopify without asking thank you so much sam

SHARKS CLOTHING
United Arab Emirates
18 days using the app
TYDAL replied August 21, 2024

Wow, thanks for the great feedback! We're so glad we could help you learn something new. Always here for you!
- Kevin & TYDAL Team

June 13, 2024

Absolutely fantastic app. Does everything you would want it to and then some.
Tried many different review apps over the years but they all failed to provide exactly what I was looking either in terms of customisation or placement or ease of use and functionality, but this app was a breeze and integrates perfectly with my website.
It is also worth mentioning that the customer support is absolutely first class. Very quick to respond (even though we are in different countries) and extremely helpful. Walked me through a number of different changes I wanted to make in real time via the chat function so couldn't really ask for more.
Very pleased and more than happy to recommend to anyone looking for a review app.

Hellwood Outfitters
United Kingdom
4 months using the app
TYDAL replied June 14, 2024

We're so glad our app fits your needs perfectly and that our support team was able to assist you effectively! Thanks for the fantastic review and recommendation!
- Kevin & TYDAL Team

July 15, 2024

"Your incredible support has been a game-changer for my online business.
Jamie Conway talent and dedication shine brightly, making a profound impact. Thank you for being such an amazing to james and also their team members"

Sk Prime Products
Pakistan
About 2 months using the app
TYDAL replied July 17, 2024

Thank you for your kind words! We're thrilled to hear our team's dedication have made a game-changing impact on your online business.
- Kevin & TYDAL Team

October 14, 2024

Sam was very helpful in offering solutions to my problem and helping with other things I hadn't even thought of. Fantastic customer service!

Barked Off
Australia
2 days using the app
TYDAL replied October 16, 2024

Thank you for your fantastic review! We're glad we could offer solutions and assist beyond your expectations. Always here if you need more help! 😊
- Kevin & TYDAL Team

September 25, 2024

This app makes managing reviews easy and efficient. It’s user-friendly, and navigating features is a breeze. Special thanks to Sam from customer service for his prompt and helpful assistance. Highly recommended!

DaneClay
China
3 days using the app
TYDAL replied September 27, 2024

We're so glad to hear managing reviews is easier with our app and that our customer service was helpful! Thanks for the high recommendation! 😊
- Kevin & TYDAL Team

August 15, 2024

Really great app, Jamie was very kind to me!

CashBox
Hungary
4 months using the app
TYDAL replied August 19, 2024

Thanks so much! We're happy to hear our support team made your experience a great one. Here for you anytime! 😊
- Kevin & TYDAL Team

August 7, 2024

A lot of kind help for free. Great features.

Comorno
Slovakia
About 2 months using the app
TYDAL replied August 8, 2024

So glad you're enjoying the features and our support! Thanks for the kind words!
- Kevin & TYDAL Team

August 27, 2024

This app has exceeded my expectations, and the support team is absolutely fantastic. Every interaction I’ve had has been positive, with the team always ready to help and solve any issues swiftly.
Special shoutout to Adrian for going the extra mile, but really, the entire support team deserves praise. Their dedication to ensuring everything works perfectly is truly commendable. It’s not every day you find such a reliable app paired with a top-notch support crew. I highly recommend this app to anyone looking for quality and superb customer service. Thanks again to Adrian and the whole team!

Partune.com
United States
About 22 hours using the app
October 1, 2024

they have good customer services, highly recommend it

Gynojoy
Kenya
13 days using the app
TYDAL replied October 2, 2024

Thanks for the recommendation and compliment on our customer service! We're glad you're happy with our support. 😊
- Kevin & TYDAL Team